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* 1. What process brought you to the Inspections Department?

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* 2. Were you given enough information to complete your paperwork?

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* 3. Did staff offer to explain any paperwork that was unclear?

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* 4. Were you given accurate information and answers to your questions?

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* 5. Were any problems or concerns addressed promptly and courteously?

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* 6. Would you rate our service as:

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* 7. Would you like to recognize a member of our staff as particularly helpful? Please explain.

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* 8. Are there any suggestions you would like to make to improve our customer service?

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* 9. What online permitting services would you like to see made available?

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* 10. Comments:

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