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The BEST in customer service
Hey y’all! I would love to know some of your favorites and personal “best’s” as Maggie’s Table moves towards creating culture, atmosphere, and expectations. So, please share your thoughts and ideas. (Who knows I may “need” to come for a visit!)
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1.
Who are you and where are you located?
(If I have questions I want to be able to reach out!)
(Required.)
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2.
What makes you feel seen and heard the most when dining out? I’d love an explanation of you want to give one.
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3.
In your opinion, what’s the main thing you look for when walking in the door for breakfast, brunch, or that case full of yummy goodness?
4.
Is there a place you think does excellent on that first impression? If so, tell us!
5.
What’s that THING you’re looking for in customer service?
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What place has A++ customer service, in your opinion?
7.
What are the things in a locations culture that keep you coming back? What is an example of a place that has a culture where you want to hangout and join the family?
8.
Let's go negative for a second - what makes you roll your eyes and not want to go back? What just annoys you in the area of customer service and culture?
9.
Atmosphere… what makes you feel comfortable, at ease, your shoulders drop and you breathe deep? What is that place?