Customer Satisfaction Survey Template

Question Title

* 1. How likely is it that you would recommend this company to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 2. Overall, how satisfied or dissatisfied are you with our company?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Question Title

* 3. Which of the following words would you use to describe our products? Select all that apply.

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

Question Title

* 4. How well do our products meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Question Title

* 5. How would you rate the quality of the service?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Question Title

* 6. How responsive have we been to your questions or concerns about our services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

Question Title

* 7. How long have you been a customer of our company?

Less than six months

Six months to a year

1 - 2 years

3 or more years

Customer Satisfaction Survey Template

Question Title

* 1. How likely is it that you would recommend this company to a friend or colleague?

Question Title

* 2. Overall, how satisfied or dissatisfied are you with our company?

Question Title

* 3. Which of the following words would you use to describe our products? Select all that apply.

Question Title

* 4. How well do our products meet your needs?

Question Title

* 5. How would you rate the quality of the service?

Question Title

* 6. How responsive have we been to your questions or concerns about our services?

Question Title

* 7. How long have you been a customer of our company?

Question Title

* 8. Do you have any other comments, questions, or concerns?