Beaconsfield Medical Practice Survey
Improving Access
1.
How easy do you find it to book a GP appointment?
Very easy
Easy
Depends what time I contact the practice
Difficult
Very difficult
2.
What method do you use to book your GP appointment?
Telephone
Online SystmOne
Online NHS App
In person
3.
When you last requested a routine GP appointment how soon were you offered an appointment?
Same Day
1-3 Days
4-7 Days
1-2 Weeks
Over two weeks
4.
When you last requested an urgent appointment where you offered one the same day?
Yes
No
5.
Have you had an appointment with any of the following clinicians as an alternative to seeing/speaking to a GP?
Pharmacist
Musculoskeletal Practitioner (MSK)
Advanced Nurse Practitioner
6.
The practice is planning to move to a full triage access model whereby all requests for a GP appointment will be triaged by a GP on the day and an appropriate appointment will be allocated or actions taken. For further information visit
https://www.england.nhs.uk/gp/national-general-practice-improvement-programme/modern-general-practice-model/
Do you feel this approach will improve overall access and patient experience?
Yes
No
Difficult to say
7.
Have you visited the practice website in the last six months? If Yes, did you find it informative and easy to navigate?
Extremely clear
Very clear
Not so clear
Not at all clear
I haven't visited the website recently
8.
Do you feel you are treated with dignity and respect when you engage with the practice?
Yes
No
9.
How satisfied are you with your overall care?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
10.
Would you be interested in joining our Patient Participation Group? If Yes please visit the website for further information or express your interest he next time you visit the practice.
Yes
No