Sutherland Tables Subscribers Survey

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* 1. Please enter your details

Name

Organisation Name

Email Address

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* 2. How often have you used Sutherland Tables?

A new subscriber this year

Have been a subscriber for at least 2 consecutive years

Have subscribed more than once but sporadically

Have used the tables for 1-off special projects

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* 3. Based on your experiences in dealing with Sutherland Tables, what are your overall perceptions of the business in the following areas?

	Excelllent	Good	Fair	Poor	Very Poor	Don't Know
Quality of the Tables & Graphs	Quality of the Tables & Graphs Excelllent	Quality of the Tables & Graphs Good	Quality of the Tables & Graphs Fair	Quality of the Tables & Graphs Poor	Quality of the Tables & Graphs Very Poor	Quality of the Tables & Graphs Don't Know
Range of Data/Information offered	Range of Data/Information offered Excelllent	Range of Data/Information offered Good	Range of Data/Information offered Fair	Range of Data/Information offered Poor	Range of Data/Information offered Very Poor	Range of Data/Information offered Don't Know
Relevance of the data/information provided to your business	Relevance of the data/information provided to your business Excelllent	Relevance of the data/information provided to your business Good	Relevance of the data/information provided to your business Fair	Relevance of the data/information provided to your business Poor	Relevance of the data/information provided to your business Very Poor	Relevance of the data/information provided to your business Don't Know
Ease of navigation through the publication	Ease of navigation through the publication Excelllent	Ease of navigation through the publication Good	Ease of navigation through the publication Fair	Ease of navigation through the publication Poor	Ease of navigation through the publication Very Poor	Ease of navigation through the publication Don't Know
Value for money	Value for money Excelllent	Value for money Good	Value for money Fair	Value for money Poor	Value for money Very Poor	Value for money Don't Know
Customer Service of Sutherland Tables	Customer Service of Sutherland Tables Excelllent	Customer Service of Sutherland Tables Good	Customer Service of Sutherland Tables Fair	Customer Service of Sutherland Tables Poor	Customer Service of Sutherland Tables Very Poor	Customer Service of Sutherland Tables Don't Know
Professionalism of Sutherland Tables	Professionalism of Sutherland Tables Excelllent	Professionalism of Sutherland Tables Good	Professionalism of Sutherland Tables Fair	Professionalism of Sutherland Tables Poor	Professionalism of Sutherland Tables Very Poor	Professionalism of Sutherland Tables Don't Know
The extent to which Sutherland Tables engage with you outside of your regular subscriptions and downloads	The extent to which Sutherland Tables engage with you outside of your regular subscriptions and downloads Excelllent	The extent to which Sutherland Tables engage with you outside of your regular subscriptions and downloads Good	The extent to which Sutherland Tables engage with you outside of your regular subscriptions and downloads Fair	The extent to which Sutherland Tables engage with you outside of your regular subscriptions and downloads Poor	The extent to which Sutherland Tables engage with you outside of your regular subscriptions and downloads Very Poor	The extent to which Sutherland Tables engage with you outside of your regular subscriptions and downloads Don't Know
Profile of Sutherland Tables in the local area	Profile of Sutherland Tables in the local area Excelllent	Profile of Sutherland Tables in the local area Good	Profile of Sutherland Tables in the local area Fair	Profile of Sutherland Tables in the local area Poor	Profile of Sutherland Tables in the local area Very Poor	Profile of Sutherland Tables in the local area Don't Know

Comments

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* 4. On a scale of 1 – 10 [where 1 is very poor and 10 is excellent], how you would rate your overall satisfaction level with the work carried out by Sutherland Tables? Why is this the case?

	10- Excellent	9	8	7	6	5 - Neutral	4	3	2	1	0 - Very Poor
Satisfaction Level	Satisfaction Level 10- Excellent	Satisfaction Level 9	Satisfaction Level 8	Satisfaction Level 7	Satisfaction Level 6	Satisfaction Level 5 - Neutral	Satisfaction Level 4	Satisfaction Level 3	Satisfaction Level 2	Satisfaction Level 1	Satisfaction Level 0 - Very Poor

Comments

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* 5. Do you ever use another source of fuel comparison data?

Yes

If so whom and why?

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* 6. What do you consider to be the key reasons for you using Sutherland Tables v another fuel comparison source?

For

Against

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* 7. Do you intend to use Sutherland Tables’s services again in the future?

Yes

If not, why not?

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* 8. Apart from the standard publication, do you have any specific data requirements that Sutherland Tables could provide or help you compile?

Yes

If Yes, please give details

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* 9. Would you recommend Sutherland Tables to a friend or colleague?

Yes

If yes, please list any colleagues/businesses who may be interested in availing of our tables

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* 10. Finally, is there any other feedback / comments / views that you would like Sutherland Tables to be aware of in relation to your dealings with them to date?