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CIWM Member Insight Survey 2025

Thank you for taking the time to share your views. As a member of CIWM, your feedback is vital in shaping the future of our services, events, training, and resources. This survey is your opportunity to tell us what’s working well, what could be improved, and where you’d like us to focus in the year ahead.

It should take around 10 minutes to complete. All responses will remain confidential and will be used only to help us improve what we offer to members.

As a thank you, everyone who completes the survey will be entered into a prize draw to win one of three £50 Amazon vouchers (terms and conditions apply).

Your voice really does make a difference — thank you for helping us better understand your membership needs.
About You
1.Name (as given on your CIWM membership)(Required.)
2.What is your current CIWM membership grade?(Required.)
3.What is your job title and sector?(Required.)
4.Where in the UK (or internationally) are you based?(Required.)
5.How long have you been a CIWM member?(Required.)
Your Membership Experience
6.Which of the following CIWM services have you used in the last 12 months? (Tick all that apply)(Required.)
7.How aware do you feel of the full range of benefits available to CIWM members? (Full range of benefits listed above)(Required.)
Not aware at all
Somewhat aware
Very aware
8.What is the single most valuable benefit of your CIWM membership and why?(Required.)
9.What do you think is missing from your CIWM membership that would add value to you?(Required.)
10.Would you recommend CIWM membership to a friend or colleague? (1 = No / 10 = Yes)(Required.)
11.How would you rate the overall value for money of your CIWM membership? (1 = Not value for money / 10 = Excellent value for money)(Required.)
12.Who funds your CIWM membership?(Required.)
Engagement and Content Preferences
13.Which of the following formats do you prefer for accessing CIWM content and information? (Tick all that apply)(Required.)
14.Do you read the weekly CIWM membership newsletter (sent Fridays)?
15.How valuable do you find the weekly CIWM membership newsletter (sent Fridays)? (1 = Not valuable at all / 10 = Extremely valuable)
16.Which sections of the CIWM membership newsletter (Fridays) are important to you?(Required.)
17.Do you think the new design of the member newsletter is an improvement over the previous version?(Required.)
18.How valuable do you find the exclusive member content on Circular Online?(Required.)
Not valuable at all
Sometimes valuable
Very valuable
19.Would you recommend Circular Online to a friend or colleague?(Required.)
20.Would you recommend Circular magazine to a friend or colleague?
21.What could we do to improve the value of Circular magazine and Circular Online for you?(Required.)
Events, Training, and Development
22.Which types of CIWM events would you consider attending? (Tick all that apply)(Required.)
23.What prevents you from attending CIWM webinars or training? (Tick all that apply)(Required.)
24.What would make CIWM webinars more valuable to you? (Tick up to 3)
25.How informed do you feel about CIWM’s training offering?(Required.)
26.What training topics or skills opportunities would you like CIWM to offer more of?
27.Which formats do you prefer for training?(Required.)
The Future, EDI, and CEI
28.What are the biggest changes or challenges expected to impact your work or organisation in the next three years? (Tick up to 5)(Required.)
29.How well do you feel CIWM supports Equality, Diversity and Inclusion (EDI)?(Required.)
Not well at all
Somewhat supported
Very supported
30.How can we further support you in your EDI needs? (Select all that apply and/or provide additional suggestions)(Required.)
The Circular Economy Institute (CEI) is an international body dedicated to advancing knowledge, skills and professional standards in the circular economy. CIWM recently purchased CEI, along with its non-profit arm, the Circular Economy Club (CEC) – a global network of people and organisations working to build a more sustainable, circular future.
31.How familiar are you with the membership offering of the Circular Economy Institute (CEI)?(Required.)
Not familiar at all
Somewhat familiar
Very familiar
32.How aware are you of CEI training opportunities / services?(Required.)
Not aware at all
Somewhat aware
Very aware
33.Which CEI training opportunities would you value most?(Required.)
34.Are you a member of CEI?(Required.)
35.If you're not a CEI member, how likely are you to consider becoming a member of CEI?
Not likely at all
Possibly, if relevent
I'm very interested
36.If you are a CEI member, or likely to consider becoming a CEI member, what value would you hope to gain from a CEI membership? And, if not likely, why not?(Required.)