CIWM Member Insight Survey 2025 Thank you for taking the time to share your views. As a member of CIWM, your feedback is vital in shaping the future of our services, events, training, and resources. This survey is your opportunity to tell us what’s working well, what could be improved, and where you’d like us to focus in the year ahead.It should take around 10 minutes to complete. All responses will remain confidential and will be used only to help us improve what we offer to members.As a thank you, everyone who completes the survey will be entered into a prize draw to win one of three £50 Amazon vouchers (terms and conditions apply).Your voice really does make a difference — thank you for helping us better understand your membership needs. About You Question Title * 1. Name (as given on your CIWM membership) Question Title * 2. What is your current CIWM membership grade? Affiliate Associate Chartered Fellow Affiliate Learner Technical Student Affiliate Nominate Digital Nominate Question Title * 3. What is your job title and sector? Question Title * 4. Where in the UK (or internationally) are you based? England Wales Northern Ireland Republic of Ireland Scotland Non-UK and Ireland (please specify) Question Title * 5. How long have you been a CIWM member? Less than 1 year 1–3 years 3–5 years 5+ years Your Membership Experience Question Title * 6. Which of the following CIWM services have you used in the last 12 months? (Tick all that apply) Training Qualifications Webinars Podcasts (Beyond Waste) Events (in-person conferences) Regional events Networking CIWM mentoring CIWM Connect member forum Circular Online Circular magazine Circular Online newsletter (sent Thursdays) CIWM member newsletter (sent Fridays) eLearning courses Bespoke training opportunities Technical support Upgrade workshops Member drop-in sessions Other (please specify) Question Title * 7. How aware do you feel of the full range of benefits available to CIWM members? (Full range of benefits listed above) Not aware at all Somewhat aware Very aware Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 8. What is the single most valuable benefit of your CIWM membership and why? Question Title * 9. What do you think is missing from your CIWM membership that would add value to you? Question Title * 10. Would you recommend CIWM membership to a friend or colleague? (1 = No / 10 = Yes) Question Title * 11. How would you rate the overall value for money of your CIWM membership? (1 = Not value for money / 10 = Excellent value for money) Question Title * 12. Who funds your CIWM membership? I pay for my membership My employer pays for my membership Other (please specify) Engagement and Content Preferences Question Title * 13. Which of the following formats do you prefer for accessing CIWM content and information? (Tick all that apply) Email newsletters LinkedIn updates Podcasts Webinars Live in-person events On-demand recordings (on Circular Online) Short articles Longform feature articles Infographics / visual explainers CIWM Forums (ie, CIWM Connect) or Drop-In sessions CIWM Members Forum None of the above (please specify) Question Title * 14. Do you read the weekly CIWM membership newsletter (sent Fridays)? Yes Sometimes No If not, please tell us why Question Title * 15. How valuable do you find the weekly CIWM membership newsletter (sent Fridays)? (1 = Not valuable at all / 10 = Extremely valuable) Question Title * 16. Which sections of the CIWM membership newsletter (Fridays) are important to you? Intro News updates (the week's news) Legislative updates (weekly updates on legislation) CIWM Knowledge Centre (features) Your CIWM (CIWM updates) Member Spotlight (highlighting members) CIWM Development (events and webinars) Courses and Certifications Question Title * 17. Do you think the new design of the member newsletter is an improvement over the previous version? Yes About the same No Didn't realise it had changed Please give us any further thoughts on what you do or don’t like about it Question Title * 18. How valuable do you find the exclusive member content on Circular Online? Not valuable at all Sometimes valuable Very valuable Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 19. Would you recommend Circular Online to a friend or colleague? Question Title * 20. Would you recommend Circular magazine to a friend or colleague? Question Title * 21. What could we do to improve the value of Circular magazine and Circular Online for you? Events, Training, and Development Question Title * 22. Which types of CIWM events would you consider attending? (Tick all that apply) Webinars Roundtables Site visits UK-wide conference Regional/Devolved Nation conferences Networking meetups Cross-sector events (e.g. circular economy, net-zero, green skills) Other (please specify) Question Title * 23. What prevents you from attending CIWM webinars or training? (Tick all that apply) Topics not relevant Timing doesn't suit Prefer other formats (e.g., in-person, recorded) Not aware of what's available Other (please specify) Question Title * 24. What would make CIWM webinars more valuable to you? (Tick up to 3) More policy updates More technical / operational detail Broader environmental coverage Timely / Topical issues Practical solutions specific to my challenges More opportunities to ask questions Please let us know other ways we make our webinars more valuable to you. Question Title * 25. How informed do you feel about CIWM’s training offering? Fully informed Somewhat informed Not informed at all Question Title * 26. What training topics or skills opportunities would you like CIWM to offer more of? Question Title * 27. Which formats do you prefer for training? Online live Online on-demand In-person Blended (mix of online/in-person) Short-form modules Accredited qualifications Bespoke / tailored company training delivered in-house Other (please specify) The Future, EDI, and CEI Question Title * 28. What are the biggest changes or challenges expected to impact your work or organisation in the next three years? (Tick up to 5) ‘Regulatory compliance (existing legislation) & regulatory interpretation & compliance (new legislation) Simpler Recycling EPR DRS Waste carrier, broker, dealer reforms Waste crime impacts Emissions Trading Scheme Digital Waste Tracking Technological advances (AI, IoT, blockchain) Economic factors Consumer behaviour shifts International trade policy Workforce/skills shortages Career progression Leadership development Local government policies Health and safety Supply chain sustainability Budget constraints Other (please specify) Question Title * 29. How well do you feel CIWM supports Equality, Diversity and Inclusion (EDI)? Not well at all Somewhat supported Very supported Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 30. How can we further support you in your EDI needs? (Select all that apply and/or provide additional suggestions) Opportunities for reverse mentoring Access to EDI-focused support or affinity groups (e.g., LGBTQIA+, ethnic minority backgrounds; neurodivergent, etc.) EDI case studies and examples Curated EDI resources (e.g., toolkits, best practice guides, frameworks) EDI blog posts or thought leadership articles I don't have any EDI needs Other (please specify) The Circular Economy Institute (CEI) is an international body dedicated to advancing knowledge, skills and professional standards in the circular economy. CIWM recently purchased CEI, along with its non-profit arm, the Circular Economy Club (CEC) – a global network of people and organisations working to build a more sustainable, circular future. Question Title * 31. How familiar are you with the membership offering of the Circular Economy Institute (CEI)? Not familiar at all Somewhat familiar Very familiar Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 32. How aware are you of CEI training opportunities / services? Not aware at all Somewhat aware Very aware Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 33. Which CEI training opportunities would you value most? Fashion and Textiles Construction and Built Environment Resource and Waste Management Electronics Food Systems Other (please specify) Question Title * 34. Are you a member of CEI? Yes No Question Title * 35. If you're not a CEI member, how likely are you to consider becoming a member of CEI? Not likely at all Possibly, if relevent I'm very interested Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 36. If you are a CEI member, or likely to consider becoming a CEI member, what value would you hope to gain from a CEI membership? And, if not likely, why not? Done