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Systems Health Check

2.Systems Health Check

Thank you for choosing to take our Systems Healthcheck, it will take you only a few minutes to complete and you will receive an email with your results within 24 hours.


Please respond to the following 20 statements by simply entering your agreement level from 1 to 5

1 = Completely Disagree and 5 = Totally Agree
1.The company handbook is in place and is available to everyone
2.We have documented sales systems
3.Production and workflow process systems are in place and documented
4.These are followed consistently
5.Where possible these are computerised
6.We have a process to track all changes to the systems/ documentation/ policies
7.Systems are regularly measured for effectiveness
8.The company has a systemised induction/training procedure in place
9.Our employees all have clearly defined roles
10.Each position has some key performance indicators (KPI’s) attached to it
11.These are measured and reported on regularly
12.There is a structured review process in place for all employees
13.We have the relevant industry specific technology in place
14.We currently have a Client Relationship Management (CRM) system in place
15.Key performance indicators for all key areas of the business are in place
16.These are measured and reported on regularly
17.We have "Skill Sheets" in place for all technical tasks that are reveiwed regularly
18.We are aware of all technological developments relevant to our business
19.We have an annual budget for investment in new systems that is reviewed monthly
20.There is an annual development plan in place to improve systems that is reveiwed monthly