UMBC Dining Satisfaction Survey 2020

Question Title

1. What category best describes you?

First Year Student

Second Year Student

Third Year Student

Fourth Year Student

Graduate Student

Faculty Member

Staff

Other

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2. What is your current status on campus?

Living on campus with hybrid online and in-person classes

Living on campus with all online classes

Living off-campus with hybrid online and in-person classes

Living off-campus with all online classes

Working/researching on campus daily

Working/researching on campus a few times a week

Not on physical campus at all this semester

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3. How comfortable DID you feel about returning to campus and dining this semester?

Extremely comfortable

Very comfortable

Somewhat comfortable

Not so comfortable

Not at all comfortable

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4. How comfortable do you feel now on campus and dining?

Extremely comfortable

Very comfortable

Somewhat comfortable

Not so comfortable

Not at all comfortable

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5. Do you believe that dining has provided a safe environment that supports social distancing this semester?

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

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6. Do you believe that dining ensures that locations are disinfected and sanitary?

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

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7. How comfortable do you feel using the dine-in option?

Extremely comfortable

Very comfortable

Somewhat comfortable

Not so comfortable

Not at all comfortable

Other (please specify)

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8. Did the modified hours of service for dining meet your needs?

Always

Usually

Sometimes

Rarely

Never

Other (please specify)If they did not, please specify:

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9. Do you think dining services provides a sufficient variety of options and locations for this semester?

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

If Disagree or Strongly Disagree, what locations would you like to see next year instead?

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10. If we could bring back one location for the Spring, what would it be?

2.Mato

Salsaritas

Wild Greens

Mondo Subs

Pollo

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11. When looking at menus, how can we improve?

Variety

Quality

Temperature

Portion Size

Other (please specify)

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12. How would you rate overall variety of food on campus this semester?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Any specifics?

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13. How would you rate overall food quality this semester?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Any specifics?

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14. How would you rate overall portion size of food this semester?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Any specifics?

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15. Did you have a meal plan this semester?

Yes

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16. How would you rate your meal plan's value this semester?

Far above average

Above average

Average

Below average

Far below average

I did not have a meal plan

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17. How can we improve meal plan features in response to the pandemic environment?

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18. How often do you visit our bi-monthly pop-ups?

Every time

Once a month

A couple times

Once

I haven't been to a pop up

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19. How would you rate our in-person pop-ups and specials/events on campus this semester?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

What would you like to see?

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20. Are you open to a concept on campus that rotates its menu every few weeks?

Yes

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21. If you are open to a rotating concept, can you rank themes from favorite to least favorite?

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22. How often did you use Boost Mobile Ordering while on campus this semester?

Daily

A few times per week

Less than once a week

Never

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23. What locations would you like to see on Boost mobile?

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24. How likely is it that you would use a campus dining delivery feature through Boost?

Not Likely

Very Likely

Clear

i We adjusted the number you entered based on the slider’s scale.

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25. What technology solutions would improve your overall campus dining experience?

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26. What is the best way to communicate new initiatives or programs to you?

MyUMBC

Social Media

Mailed Brochure/Postcard

On-campus flyers and posters

Other (please specify)What other methods are good ways to communicate with you?

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27. In-store signage at dine-in and dining locations is clear and effective this semester?

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

UMBC Dining Satisfaction Survey 2020

Question Title

* 1. What category best describes you?

Question Title

* 2. What is your current status on campus?

Question Title

* 3. How comfortable DID you feel about returning to campus and dining this semester?

Question Title

* 4. How comfortable do you feel now on campus and dining?

Question Title

* 5. Do you believe that dining has provided a safe environment that supports social distancing this semester?

Question Title

* 6. Do you believe that dining ensures that locations are disinfected and sanitary?

Question Title

* 7. How comfortable do you feel using the dine-in option?

Question Title

* 8. Did the modified hours of service for dining meet your needs?

Question Title

* 9. Do you think dining services provides a sufficient variety of options and locations for this semester?

Question Title

* 10. If we could bring back one location for the Spring, what would it be?

Question Title

* 11. When looking at menus, how can we improve?

Question Title

* 12. How would you rate overall variety of food on campus this semester?

Question Title

* 13. How would you rate overall food quality this semester?

Question Title

* 14. How would you rate overall portion size of food this semester?

Question Title

* 15. Did you have a meal plan this semester?

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* 16. How would you rate your meal plan's value this semester?

Question Title

* 17. How can we improve meal plan features in response to the pandemic environment?

Question Title

* 18. How often do you visit our bi-monthly pop-ups?

Question Title

* 19. How would you rate our in-person pop-ups and specials/events on campus this semester?

Question Title

* 20. Are you open to a concept on campus that rotates its menu every few weeks?

Question Title

* 21. If you are open to a rotating concept, can you rank themes from favorite to least favorite?

Question Title

* 22. How often did you use Boost Mobile Ordering while on campus this semester?

Question Title

* 23. What locations would you like to see on Boost mobile?

Question Title

* 24. How likely is it that you would use a campus dining delivery feature through Boost?

Question Title

* 25. What technology solutions would improve your overall campus dining experience?

Question Title

* 26. What is the best way to communicate new initiatives or programs to you?

Question Title

* 27. In-store signage at dine-in and dining locations is clear and effective this semester?

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* 28. Are there any dining associates that you would like to recognize for their service this semester?

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* 29. Please provide any additional thoughts or feedback regarding dining services this semester.

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* 30. Please enter your UMBC email to be entered for a chance to win a $50 dining gift card!

1. What category best describes you?

2. What is your current status on campus?

3. How comfortable DID you feel about returning to campus and dining this semester?

4. How comfortable do you feel now on campus and dining?

5. Do you believe that dining has provided a safe environment that supports social distancing this semester?

6. Do you believe that dining ensures that locations are disinfected and sanitary?

7. How comfortable do you feel using the dine-in option?

8. Did the modified hours of service for dining meet your needs?

9. Do you think dining services provides a sufficient variety of options and locations for this semester?

10. If we could bring back one location for the Spring, what would it be?

11. When looking at menus, how can we improve?

12. How would you rate overall variety of food on campus this semester?

13. How would you rate overall food quality this semester?

14. How would you rate overall portion size of food this semester?

15. Did you have a meal plan this semester?

16. How would you rate your meal plan's value this semester?

17. How can we improve meal plan features in response to the pandemic environment?

18. How often do you visit our bi-monthly pop-ups?

19. How would you rate our in-person pop-ups and specials/events on campus this semester?

20. Are you open to a concept on campus that rotates its menu every few weeks?

21. If you are open to a rotating concept, can you rank themes from favorite to least favorite?

22. How often did you use Boost Mobile Ordering while on campus this semester?

23. What locations would you like to see on Boost mobile?

24. How likely is it that you would use a campus dining delivery feature through Boost?

25. What technology solutions would improve your overall campus dining experience?

26. What is the best way to communicate new initiatives or programs to you?

27. In-store signage at dine-in and dining locations is clear and effective this semester?

28. Are there any dining associates that you would like to recognize for their service this semester?

29. Please provide any additional thoughts or feedback regarding dining services this semester.

30. Please enter your UMBC email to be entered for a chance to win a $50 dining gift card!