2018 Patron Survey Question Title * 1. Which of our concerts have you regularly attended in the past 5 years? (Select all that apply.) Masterworks Summer Pops Holiday Pops Question Title * 2. How long have you attended RSO concerts? This is my first year 1-5 years 6-10 years More than 10 years Question Title * 3. What influences your decision whether or not to attend an entertainment event? (Select all that apply.) Ticket price Venue or location Performers Other (please specify) Question Title * 4. Have you ever invited a guest or guests to a concert? Masterworks Yes No Masterworks menu Holiday Pops Yes No Holiday Pops menu Summer Pops Yes No Summer Pops menu Question Title * 5. How would you rate the following aspects of the RSO: Excellent Good Average Below Average Needs Improvement N/A Concert repertoire Concert repertoire Excellent Concert repertoire Good Concert repertoire Average Concert repertoire Below Average Concert repertoire Needs Improvement Concert repertoire N/A Performance quality Performance quality Excellent Performance quality Good Performance quality Average Performance quality Below Average Performance quality Needs Improvement Performance quality N/A Customer service Customer service Excellent Customer service Good Customer service Average Customer service Below Average Customer service Needs Improvement Customer service N/A Venue Venue Excellent Venue Good Venue Average Venue Below Average Venue Needs Improvement Venue N/A Education programs Education programs Excellent Education programs Good Education programs Average Education programs Below Average Education programs Needs Improvement Education programs N/A Question Title * 6. What influences your decision whether or not to attend a RSO concert? (Select all that apply.) Ticket price Concert repertoire Venue or location Date or Time Guest performers Other (please specify) Question Title * 7. The RSO is always looking for ways to better meet patron needs. Which of the following appeal to you? (Select all that apply.) Concert and meal packages Maestro and musician meet and greets Discount ticket packages More modern Pops repertoire More varied Classic repertoire Different Masterworks venue More visible social media presence Different guest artists Other (please specify) Question Title * 8. How do you receive news or information from the RSO? (Select all that apply.) Season Ticket Brochure Website Email newsletter Advertising (print and/or radio) Word of mouth Social Media Other (please specify) Question Title * 9. Have you, your children or grandchildren attended or participated in any of our music education programs in the past 5 years? (Select all that apply.) PreConcert Conversations Artist-in-Residence Concert for Fifth Grade Students Middle School Mentorship Program High School Choral Invitational Side-by-Side Youth Invitational Young Artists' Competition Question Title * 10. Have you seen or heard our advertising in the following: (Select all that apply.) Racine Journal Times (Print) Racine Journal Times (Online) Left of the Lake Magazine WGTD (91.1 FM) Facebook Belle City Magazine Question Title * 11. How much impact does the RSO have on the cultural vitality of Racine? (With 5 being the greatest and 1 being the least.) 5 4 3 2 1 Question Title * 12. How valuable are the RSO’s music education programs to Racine? (With 5 being the most and 1 being the least.) 5 4 3 2 1 Question Title * 13. We do our best to make our patrons happy. What is one suggestion you have to improve the RSO? Question Title * 14. What is your age bracket? Under 18 19-30 31-50 51-70 70-80 80+ Question Title * 15. If you would like to subscribe to our monthly newsletter please enter your email address below. Question Title * 16. What is your zip code? Thank you for taking the time to complete this survey!