Tuberculosis Control Program Website Customer Satisfaction Survey

1. What is your primary reason for visiting our website?

Patient Education: Finding answers to questions for the public

Reporting TB to the Health Department

Searching for education and training resources

Locating treatment guidelines

Medical consultation

Obtaining statistical data

Other (please specify)

2. How successful were you finding desired information?

Very successful

Somewhat successful

Unsuccessful

If unsuccessful - what specific information where you looking for?

3. How frequently do you visit our website?

First visit

Weekly

Monthly

Quarterly

Annually

4. How would you describe the TB Program website

Clearly organized and easy to navigate

Somewhat organized and relatively easy to navigate

Somewhat disorganized and sometimes difficult to navigate

Disorganized and difficult to navigate

Comments

5. Overall, how satisfied are you with our website?

Totally satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

If dissatisfied, please specify.