Tuberculosis Control Program Website Customer Satisfaction Survey

Welcome:

This survey is designed to obtain feedback from all our viewers to assist us in enhancing our website so that we can better meet the needs of our customers. The survey has 8 questions and will only take a few minutes to complete. All responses are voluntary and anonymous. We will only analyze data on an aggregate level. Thank you!

Question Title

* 1. What is your primary reason for visiting our website?

Patient Education: Finding answers to questions for the public

Reporting TB to the Health Department

Searching for education and training resources

Locating treatment guidelines

Medical consultation

Obtaining statistical data

Other (please specify)

Question Title

* 2. How successful were you finding desired information?

Very successful

Somewhat successful

Unsuccessful

If unsuccessful - what specific information where you looking for?

Question Title

* 3. How frequently do you visit our website?

First visit

Weekly

Monthly

Quarterly

Annually

Question Title

* 4. How would you describe the TB Program website

Clearly organized and easy to navigate

Somewhat organized and relatively easy to navigate

Somewhat disorganized and sometimes difficult to navigate

Disorganized and difficult to navigate

Comments

Question Title

* 5. Overall, how satisfied are you with our website?

Totally satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

If dissatisfied, please specify.