Debt Management Center Veterans Service Organization Presentation Survey

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* 1. Name of event where DMC presented:

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* 2. In terms of assisting Veterans and their dependents with debt resolution, how valuable was the content?

1 Very Poor

2

3 Poor

4

5 Good

6

7 Very Good

8

9 Excellent

10

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* 3. Prior to this presentation, how much knowledge did you have of DMC processes?

1 Very Little

2

3 Little

4

5 Some

6

7 A lot

8

9 DMC Expert

10

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* 4. After to this presentation, how much knowledge did you have of DMC processes?

1 Very Little

2

3 Little

4

5 Some

6

7 A Lot

8

9 DMC Expert

10

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* 5. How would you score the customer service you have received from DMC specifically in the past year?

1 Very Poor

2

3 Poor

4

5 Good

6

7 Very Good

8

9 Excellent

10

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* 6. Please provide feedback on your customer experience with DMC. What is going well? What can we improve?

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* 7. What additional processes would you like to see covered in this presentation or additional time spent discussing a certain topic?