The ACERA Board of Retirement and Executive Staff are in the process of developing a new multi-year strategic plan. The Board invites ACERA members, retirees, beneficiaries and interested parties to provide feedback to the questions below. Employers/plan sponsors will receive a separate survey.

All stakeholder input received will be considered in identifying organizational priorities for the next three to five years. Please take a moment to answer the following questions. Please note that unless you identify yourself, your response is anonymous and will be reviewed by ACERA’s strategic planning consultant.

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* 1. What is your relationship to ACERA?

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* 2. ACERA’s mission statement is provided below:

To provide ACERA members and employers with flexible, cost-effective, participant-oriented benefits through prudent investment management and superior member services.

What words or phrases in our Mission Statement mean the most to you? Why?

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* 3. Please rate your agreement with each of the following statements:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
(a) Overall, I value the benefits provided by ACERA.
(b) ACERA sends communications that are relevant to my needs.
(c) ACERA communicates with me in the way I prefer to receive communications.

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* 4. What is one thing that you think ACERA does particularly well?

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* 5. What services would you like ACERA to consider providing in the future that it does not currently? Why?

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* 6. Please provide any other comments that you would like the ACERA Board and its Staff to consider as they engage in strategic planning discussions.

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* 7. Thank you for the time you’ve taken to respond to this survey. If you wish to speak with us further about your response, please include your name below so that we may contact you.

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