Community Strategic Planning Survey Your Voice Matters! The Bluffton Police Department is committed to building strong partnerships with our community. We are conducting a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) to guide our strategic plan for the next five years. Your feedback will help us improve public safety, strengthen trust, and better serve our residents. Thank you for your time and feedback. Question Title * 1. Overall, the Bluffton Police Department delivers high-quality police services to our community. Strongly Agree Agree Neutral Disagree Strongly Disagree Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 2. BPD officers demonstrate professionalism, fairness, and respect during interactions. Strongly Agree Agree Neutral Disagree Strongly Disagree Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 3. In which of the following areas do you feel BPD excels? (Select up to 2) Traffic safety and enforcement Community outreach and engagement events Neighborhood patrol visibility Fast response times to calls for service Crime prevention and investigations School safety and youth engagement programs Other Question Title * 4. Does the Bluffton Police Department effectively communicate and share public safety information with residents? Yes No Question Title * 5. Where do you typically receive information about the police department? Facebook Instagram Department Website Local News Community Meetings Friends/Family Other Question Title * 6. Where do you see the greatest need for operational or service improvement? (Select primary focus) Neighborhood patrol presence Traffic and speeding enforcement Timely communication during active incidents/alerts Customer service / non-emergency call handling Transparency and public reporting Other Question Title * 7. Which new or expanded programs should BPD prioritize over the next 3-5 years? (Select up to 2) Citizen Police Academy & Ride along programs Expanded youth activity & Mentorship programs Business security & Loss prevention partnerships Senior citizen check-in and strategy initiatives Advanced traffic safety technology (speed awareness, license plate readers) Other Question Title * 8. What are the top three public safety concerns in your area? (Select up to three.) Speeding/Traffic Safety Property Crime (Theft/Burglary) Violent Crime Drug Activity Vandalism/Graffiti Youth-Related Issues Suspicious Activity Noise disturbances / Quality-of-life issues Other Question Title * 9. Additional comments for question 8 (Is the Department collectively working with the community in creating plans to address these public safety concerns?): __________________________________________________ Question Title * 10. Which police services are most important to you? (Select up to three.) Neighborhood Patrols Traffic Enforcement Crime Prevention Programs School Resource Officers Community Events Business Security Programs Drug Enforcement Emergency Response Other Question Title * 11. Additional comments for question 10: __________________________________________________ Question Title * 12. BPD promotes community programs for crime prevention and fear reduction. Strongly Agree Agree Neutral Disagree Strongly Disagree Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 13. BPD is transparent about its activities and decisions. Strongly Agree Agree Neutral Disagree Strongly Disagree Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 14. Can residents communicate effectively with the department? Yes No Please explain Question Title * 15. The Bluffton Police Department initiates community forum meetings to address issues of concern. Strongly Agree Agree Neutral Disagree Strongly Disagree Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 16. What services would you like to see offered by the department, beyond emergency response? Question Title * 17. What emerging issues should the police department prepare for over the next five years? Question Title * 18. How often have you interacted with the police department in the past year? Never Once 2–3 Times 4 or more times Question Title * 19. What was the nature of your most recent interaction? Called for service Traffic Stop Community Event Crime Victim Witness Business Contact Social Media Other Question Title * 20. Overall, how satisfied were you with that interaction? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Question Title * 21. What concerns do you think the police department is not paying enough attention to? Question Title * 22. What would make you say the police department is improving? (Check up to three) Faster response times Lower crime Better communication More visible officers More community events Increased trust Better traffic enforcement Higher professionalism Greater transparency Other Question Title * 23. If you could recommend one change in the BPD, what would it be? Optional Information: Question Title * 24. Age Group: Under 18 18–24 25–34 35–44 45–54 55–64 65+ Question Title * 25. I am a: Bluffton Resident Business Owner Employee in Bluffton Visitor Question Title * 26. Would you like to be contacted by the Bluffton Police Department? Yes No Question Title * 27. Name Question Title * 28. E-mail Question Title * 29. Phone Number Question Title * 30. Additional Comments: Thank you! Thank you for taking the time to complete this survey. Your feedback helps us identify community priorities, improve police services, and strengthen partnerships throughout Bluffton. "Working Together for a Safer Bluffton." Done