ms.gov User Survey

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* 1. Why were you visiting ms.gov today? What specific information were you looking for?

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* 2. Did you find the information or services you were looking for?

Yes

Unsure

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* 3. How difficult or easy do you think the ms.gov website is to use?

Easy

Somewhat Easy

Somewhat Difficult

Difficult

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* 4. How often do you visit this site?

Daily

Weekly

Monthly

Less Than Monthly

First Time Visitor

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* 5. Are you a resident of Mississippi?

Yes

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* 6. What is your age group?

Under 18

19-29

30-44

45-59

60 and Over

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* 7. What is your gender?

Male

Female

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* 8. What is the highest level of school you have completed or the highest degree you have received?

Less than high school degree

High school degree or equivalent (e.g., GED)

Some college but no degree

Associate degree

Bachelor degree

Graduate degree

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* 9. Which of the following categories best describes your employment status?

Employed, working 1-39 hours per week

Employed, working 40 or more hours per week

Not employed, looking for work

Not employed, NOT looking for work

Retired

Disabled, not able to work

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* 10. What is your internet connection speed where you are most often online?

Dialup

DSL

Cable

Fast Connection at Work

Mobile

Not Sure

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* 11. What browser/version are you using to view the site?

Internet Explorer 10

Internet Explorer 9

Internet Explorer 8

Internet Explorer 7

Chrome

Firefox

Safari

Opera

Other (please specify)

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* 12. What operating system are you using?

Windows 8

Windows 7

Windows Vista

Windows XP

MAC OS X

Other (please specify)

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* 13. Do you ever use a handheld wireless device to access the internet?

Yes, often

Yes, sometimes

Have it, but do not use it

Don't have a wireless device

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* 14. What type of information or services would you like to see on this site? Examples: Information about specific counties; New residents guide; Listing of farmers markets and related events.

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* 15. Are you a state government employee?

Yes

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* 16. Please rate the portal features below:

	Dislike it	It's ok	Like It	Love it	N/A
Responsive and Scalable Site Design	Responsive and Scalable Site Design Dislike it	Responsive and Scalable Site Design It's ok	Responsive and Scalable Site Design Like It	Responsive and Scalable Site Design Love it	Responsive and Scalable Site Design N/A
Home Page Slider	Home Page Slider Dislike it	Home Page Slider It's ok	Home Page Slider Like It	Home Page Slider Love it	Home Page Slider N/A
Interactive Mapping	Interactive Mapping Dislike it	Interactive Mapping It's ok	Interactive Mapping Like It	Interactive Mapping Love it	Interactive Mapping N/A
Mobile ms.gov for iPhone	Mobile ms.gov for iPhone Dislike it	Mobile ms.gov for iPhone It's ok	Mobile ms.gov for iPhone Like It	Mobile ms.gov for iPhone Love it	Mobile ms.gov for iPhone N/A
Social Media Directory	Social Media Directory Dislike it	Social Media Directory It's ok	Social Media Directory Like It	Social Media Directory Love it	Social Media Directory N/A
Social Media Integration	Social Media Integration Dislike it	Social Media Integration It's ok	Social Media Integration Like It	Social Media Integration Love it	Social Media Integration N/A
Ability to connect to live online help	Ability to connect to live online help Dislike it	Ability to connect to live online help It's ok	Ability to connect to live online help Like It	Ability to connect to live online help Love it	Ability to connect to live online help N/A
Agency Directory	Agency Directory Dislike it	Agency Directory It's ok	Agency Directory Like It	Agency Directory Love it	Agency Directory N/A
Local Governments Directory	Local Governments Directory Dislike it	Local Governments Directory It's ok	Local Governments Directory Like It	Local Governments Directory Love it	Local Governments Directory N/A
Overall Visual Design of site	Overall Visual Design of site Dislike it	Overall Visual Design of site It's ok	Overall Visual Design of site Like It	Overall Visual Design of site Love it	Overall Visual Design of site N/A
Overall Information Organization of site	Overall Information Organization of site Dislike it	Overall Information Organization of site It's ok	Overall Information Organization of site Like It	Overall Information Organization of site Love it	Overall Information Organization of site N/A
Google Search Integration	Google Search Integration Dislike it	Google Search Integration It's ok	Google Search Integration Like It	Google Search Integration Love it	Google Search Integration N/A

Other (please specify)

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* 17. Please let us know why you disliked any of the features of the site. Knowing specifically why a user's experience with ms.gov was unsatisfying helps us to correct these issues and improve the site. Please let us know if your issue was with ms.gov or with a state agency website.

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* 1. Why were you visiting ms.gov today? What specific information were you looking for?

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* 2. Did you find the information or services you were looking for?

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* 3. How difficult or easy do you think the ms.gov website is to use?

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* 4. How often do you visit this site?

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* 5. Are you a resident of Mississippi?

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* 6. What is your age group?

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* 7. What is your gender?

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* 8. What is the highest level of school you have completed or the highest degree you have received?

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* 9. Which of the following categories best describes your employment status?

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* 10. What is your internet connection speed where you are most often online?

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* 11. What browser/version are you using to view the site?

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* 12. What operating system are you using?

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* 13. Do you ever use a handheld wireless device to access the internet?

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* 14. What type of information or services would you like to see on this site? Examples: Information about specific counties; New residents guide; Listing of farmers markets and related events.

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* 15. Are you a state government employee?

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* 16. Please rate the portal features below:

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* 17. Please let us know why you disliked any of the features of the site. Knowing specifically why a user's experience with ms.gov was unsatisfying helps us to correct these issues and improve the site. Please let us know if your issue was with ms.gov or with a state agency website.

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* 18. Do you have any other comments or suggestions in regards to this site?