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The Ronald McDonald House Charities of Greater Delaware
Family Exit Survey

Thank you for agreeing to complete our Family Exit Survey. Your answers are completely confidential - unless you choose to be contacted by management - and will be used to enhance our services to families

Note that giving feedback in this survey will take approximately 7-9 minutes.
Prior to this stay, have you stayed at the Delaware Ronald McDonald House in the past month?(Required.)
How would your family have been impacted if the Ronald McDonald House did not exist?(Required.)
What was your room number?
Was everything in your room in working order?
How long was your stay at The Ronald McDonald House?
How many people stayed at the Ronald McDonald House?
Number
Adults
Children
When you are AT HOME (NOT at the Ronald McDonald House), how confident are you in your ability to consistently access enough healthy food for your family?(Required.)
DURING YOUR STAY at the Ronald McDonald House, how confident were you in your ability to consistently access enough healthy food for your family?(Required.)
On a scale of 1-5, how satisfied were you with the quality of meals provided during your stay?(Required.)
Very Poor
Poor
Average
Good
Very Good
N/A
Did your family use any of the following services offered by the House?
Environment/ Atmosphere
Please tell us how you would rate your experience at the Delaware Ronald McDonald House in each of the areas below.(Required.)
Very Poor
Poor
Average
Good
Very Good
N/A
The cleanliness of your room and bathroom
The comfort of your room and bathroom
The cleanliness of the kitchens
The cleanliness of the common areas
The noise level during quiet hours (9p-9a) in and around your room
The kitchen and the equipment (i.e. pots and pans, pantry?) you needed to prepare your own meals
Availability of meals (provided by others)
Availability of transportation
Availability of activities for you and your family
Hospitality (helpfulness & friendliness) of staff and volunteers 
 The safety of the area in and around the Ronald McDonald House
Your overall experience at the Ronald McDonald House 
Impact on My Family:
For each area below, please check the box that best describes how your stay at the Ronald McDonald House affected your family.(Required.)
Strongly Disagree
Disagree
Neither Agree Nor Disagree
Agree
Strongly Agree
Because of the Ronald McDonald House, I was better able to rest and maintain my physical well being while my child was receiving medical care.
While staying at the Ronald McDonald House, I felt emotionally supported from other families staff and volunteers.
My ability to stay close by, improved my child's experience at the hospital.
My ability to stay close by improved my child's recovery at the hospital.
I was better able to follow my doctor's recommendations because we were able to stay close to the hospital and my child.
The Ronald McDonald House helped my family stay together during a very difficult time. 
Any comments or ideas for how we can improve on any of these services: Handicap Accessibility, Family Services, Family Activities, Transportation or Other?
If you are interested in receiving information about The Ronald McDonald House of Delaware, please enter your email below
Would you stay at the House again in the future if needed?
If you would like to be contacted by management to address any of your feedback, please provide your first and last name, email address and phone number.
Are you interested in sharing your family's story and photos to be used in print and digital materials like our newsletter, social media, and emails? These materials help spread awareness of our mission and raise funding to support our programs. If yes, please provide your first and last name, email address and phone number.
If you are interested in joining RMHC Greater Delaware's email newsletter list, please provide your email address.