1. Customer Survey

* 1. What was your purpose for coming to 2NetSolution?

* 2. How did you find out about 2NetSolution?

* 3. How long did it take us to solve your problem?

* 4. Did you try to contact 2NetSolution by phone (253)944-1735?

* 5. If you answered "Yes" for the previous question, how was our customer service on the phone?

* 6. Please rate the Technician's services

  Strongly Disagree Disagree Undecided Agree Strongly Agree
a. The technician was knowledgeable and can explain the problem easily.
b. I was able to reach the technician and ask questions anytime.
c. The technician solved the problem as quick as possible.
d. I am satisfied with the quality of service.

* 7. Would you recommend 2NetSolution to your friends?

* 8. Did you know we offer computer classes at DeVry or at the 2NetSolution classroom?

* 9. Please leave us comments or suggestions.

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