Customer Satisfaction Survey

DAYTON-GRANGER, INC. (DG)

DG is committed to achieving and maintaining the quality and compliance standards required for the aerospace products that we develop, manufacture and supply. Our comprehensive Quality Management System (QMS) specifies objectives, processes and controls for our manufacturing, quality and contractual operations to address the requirements of ISO 9001 and AS9100. DG applies the QMS to its operations to ensure the quality of our products, as well as compliance with regulatory and contractual requirements.

Dear Customer,

We value the opportunity to support your program’s requirements for our products and kindly request your feedback. Your response will be used to evaluate the effectiveness of our quality management system and plan improvements as feasible.

* REQUIRED INFORMATION

Company Information(Required.)

Company Name

City

State/Province

Country

Completed By

Position/Title

Email Address

Phone Number

What is your primary form of communication with Dayton-Granger, Inc.?(Required.)

Written Correspondence and Email

Telephone Correspondence

Written Correspondence and Email

Telephone Correspondence

What is your main business with Dayton-Granger, Inc?(Required.)

Production Programs

After Market

Production Programs

After Market

On a scale from 5 (Very Likely) to 1 (Very Unlikely) please rate each row as applicable.(Required.)

(5) Very Likely

(4) Likely

(3) Neutral

(2) Unlikely

(1) Very Unlikely

Would you like to be contacted to discuss any concerns you may have?(Required.)

Yes

Would you like to share your experience with DG about our products and/or services we provide? (optional)

What product (s) do you mostly buy from DG? (optional)

Remarks (How can we improve our service to you?) (optional)

DGSC004 Rev D