NEDSRA Fall 2018 Program Review Question Title * 1. Which community do you reside in? Addison Park District Bensenville Park District Butterfield Park District Village of Glendale Heights Itasca Park District Lombard Park District Medinah Park District Oakbrook Terrace Park District Village of Schiller Park Village of Villa Park Wood Dale Park District Other (please specify): OK Question Title * 2. How many programs did you participate in during the Fall 2018 season? 1 or 2 Programs 3 or 4 Programs 5 or 6 Programs 7 or 8 Programs 9 or 10 Programs More than 10 Programs Comments: OK Question Title * 3. Please rate the following in regards to programs you participated in during the Fall 2018 season: Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied Location of programs Location of programs Highly Satisfied Location of programs Satisfied Location of programs Dissatisfied Location of programs Highly Dissatisfied Variety of programs Variety of programs Highly Satisfied Variety of programs Satisfied Variety of programs Dissatisfied Variety of programs Highly Dissatisfied Quality of programs Quality of programs Highly Satisfied Quality of programs Satisfied Quality of programs Dissatisfied Quality of programs Highly Dissatisfied Cost of the programs Cost of the programs Highly Satisfied Cost of the programs Satisfied Cost of the programs Dissatisfied Cost of the programs Highly Dissatisfied Overall program satisfaction Overall program satisfaction Highly Satisfied Overall program satisfaction Satisfied Overall program satisfaction Dissatisfied Overall program satisfaction Highly Dissatisfied Friendliness of staff members Friendliness of staff members Highly Satisfied Friendliness of staff members Satisfied Friendliness of staff members Dissatisfied Friendliness of staff members Highly Dissatisfied Comments: OK Question Title * 4. What new programs/events would you like to see NEDSRA offer? OK Question Title * 5. How do you or the NEDSRA participant get to programs? NEDSRA Pick-Up Locations NEDSRA Door-to-Door Transportation Family/Guardian/Family Friend Public Transportation Other (please specify): OK Question Title * 6. If you used NEDSRA provided transportation during the Fall 2018 season, please rate the following: Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied Does Not Apply Access of the Transportation Access of the Transportation Highly Satisfied Access of the Transportation Satisfied Access of the Transportation Dissatisfied Access of the Transportation Highly Dissatisfied Access of the Transportation Does Not Apply Locations of the Transportation Pick-Ups Locations of the Transportation Pick-Ups Highly Satisfied Locations of the Transportation Pick-Ups Satisfied Locations of the Transportation Pick-Ups Dissatisfied Locations of the Transportation Pick-Ups Highly Dissatisfied Locations of the Transportation Pick-Ups Does Not Apply Affordability of the Transportation Affordability of the Transportation Highly Satisfied Affordability of the Transportation Satisfied Affordability of the Transportation Dissatisfied Affordability of the Transportation Highly Dissatisfied Affordability of the Transportation Does Not Apply Safety of the Transportation Safety of the Transportation Highly Satisfied Safety of the Transportation Satisfied Safety of the Transportation Dissatisfied Safety of the Transportation Highly Dissatisfied Safety of the Transportation Does Not Apply Timeliness of the Transportation Timeliness of the Transportation Highly Satisfied Timeliness of the Transportation Satisfied Timeliness of the Transportation Dissatisfied Timeliness of the Transportation Highly Dissatisfied Timeliness of the Transportation Does Not Apply Comments: OK Question Title * 7. If you received inclusion services during the Fall 2018 season please rate the following: Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied Does Not Apply Ease of requesting service Ease of requesting service Highly Satisfied Ease of requesting service Satisfied Ease of requesting service Dissatisfied Ease of requesting service Highly Dissatisfied Ease of requesting service Does Not Apply Length of time it took between requesting and receiving service Length of time it took between requesting and receiving service Highly Satisfied Length of time it took between requesting and receiving service Satisfied Length of time it took between requesting and receiving service Dissatisfied Length of time it took between requesting and receiving service Highly Dissatisfied Length of time it took between requesting and receiving service Does Not Apply Quality of service Quality of service Highly Satisfied Quality of service Satisfied Quality of service Dissatisfied Quality of service Highly Dissatisfied Quality of service Does Not Apply Responsiveness to calls and emails Responsiveness to calls and emails Highly Satisfied Responsiveness to calls and emails Satisfied Responsiveness to calls and emails Dissatisfied Responsiveness to calls and emails Highly Dissatisfied Responsiveness to calls and emails Does Not Apply Comments: OK Question Title * 8. Please rank your preferred method of hearing about programs/event. 1 2 3 4 5 6 7 Brochure 1 2 3 4 5 6 7 Social Media 1 2 3 4 5 6 7 Website 1 2 3 4 5 6 7 Email 1 2 3 4 5 6 7 Flyers 1 2 3 4 5 6 7 Phone Call 1 2 3 4 5 6 7 Direct Mail Flyers/Postcard OK Question Title * 9. If you would be interested in signing up to receive emails about upcoming programs and events, please provide your contact information below.If you would like to be submitted into the raffle entry, you must provide contact information. All surveys completed before December 14th, will be entered in to win a raffle prize. 10 submissions will be chosen! Name Community Email Address Which program area are you interested in?1.Youth2.Teen3. Adult OK Question Title * 10. Other comments: OK DONE