After Hours Care Question Title * 1. Do you currently have extended patient hours outside of Monday - Friday, 9:00a.m. - 5:00p.m.? Open before 9:00a.m. and after 5:00p.m. Monday - Friday Open Monday - Friday, as well as weekend hours All of the above None of the above Other (please specify) Question Title * 2. Does your office set aside time each day for "same-day" appointments? Schedule appointments for patients who called the day/night before, and can be seen in the office the next day versus going to urgent care, walk-in clinic, or emergency department. Set appointments for patients who call during the day, are seen that same day All of the above None of the above Other (please specify) Question Title * 3. Do you post your after hours care policy and procedure in your office waiting room? Yes Yes, but it needs to be updated No, but my office does provide after hours care No, my office does not provide after hours care Other (please specify) Question Title * 4. Do you feel that your patients are informed about your after hours care? Yes No Other (please specify) Question Title * 5. Do you follow up with your patients who had an emergency room visit? Yes No Not aware of patient's visit to ER Other (please specify) Question Title * 6. What other resources can we provide to assist you with your after hours care policy? Please list below. Question Title * 7. What is your role in the office? Physician Non-physician provider Practice manager Office staff Done