Harbor Transit Customer Survey - CASPR Units
In January of 2023 Harbor Transit installed a CASPR unit on every bus in its fleet. CASPR stands for Continuous Air and Surface Pathogen Reduction. The CASPR unit runs continuously and destroys 99.9% of pathogens both in the air and on surfaces, including COVID-19 and other viruses, bacteria, mold, and odors. Each CASPR unit is located at the front of the bus behind the driver’s seat near the bus ceiling.
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1.
On average, how often do you ride with Harbor Transit?
(Required.)
5+ rides per week
2-4 rides per week
2-4 times per month
I ride infrequently
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2.
Before taking this survey, did you know that Harbor Transit buses now have CASPR units installed?
(Required.)
Yes
No
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3.
Before taking this survey, did you know what a CASPR unit is? (see description at the beginning of the survey)
(Required.)
Yes
No
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4.
If you heard about Harbor Transit’s CASPR units before receiving this survey, how did you hear about them?
(Required.)
Word of mouth
Social media post
Local radio station
Local news source
Information posted on the bus
Harbor Transit’s website
Other
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5.
Before CASPR units were installed on Harbor Transit’s buses, how safe did you feel when riding the bus as it relates to your health? Please choose the statement below that best describes you.
(Required.)
I always felt safe while riding the bus.
More often than not, I felt safe while riding the bus.
I felt neutral (neither safe nor unsafe) while riding the bus.
More often than not, I felt unsafe while riding the bus.
I always felt unsafe while riding the bus.
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6.
Now that CASPR units are on every bus, how safe do you feel when riding the bus as it relates to your health? Please choose the statement below that best describes you.
(Required.)
I always feel safe while riding the bus.
More often than not, I feel safe while riding the bus.
I feel neutral (neither safe nor unsafe) while riding the bus.
More often than not, I feel unsafe while riding the bus.
I always feel unsafe while riding the bus.
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7.
Are you more likely to ride Harbor Transit because of the CASPR units?
(Required.)
Yes
No
Unsure
8.
If you have a comment about Harbor Transit's new CASPR units that you'd like to share, please type it in the box below.
Thank you very much for taking the time to complete this survey. We at Harbor Transit appreciate your feedback as a valued customer.