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New Mexico Works Feedback Survey

We value your feedback! The New Mexico Works (NMW) program is looking at opportunities to improve our service delivery and outcomes for parents receiving TANF benefits. Your opinion is very important to us in the continuous improvement and delivery of the program. We are looking to gather information about your recent experience with your Career Consultant.

Taking this survey is optional and your response is anonymous.
This will not impact your New Mexico Works benefits in any way.
**If you wish to complete the survey please complete within 14 days of receipt. **
1.When did you last receive TANF cash benefits?
2.Answer the statements below about your first New Mexico Works interview:
Yes
No
I was told about the New Mexico Works program participation requirements.
I was told about my Rights and Responsibilities as a TANF benefit recipient.
I was told about my requirements to comply with Child Support requirements.
I clearly understood what was expected of me.
3.Were you given the chance to finish your TANF assessment at your first meeting?
4.Choose agree or disagree on the following about your program orientation:
Agree
Disagree
I understood the purpose and goal of the New Mexico Works program.
I was told about the other programs and services New Mexico Works offers. Services like Wage Subsidy, Career Link, Education Works Program, and TANF Vocational Training.
I understood the program and participation requirements, like deadlines, hours, and activity options.
I understood the sanctions and how they can change my TANF benefits based on my participation with the NMW program requirements.
I understood Limited Participation. I talked with my case worker about any situations where this might apply to my family.
5.Do you think the Child Support requirements make it harder for you to continue with the New Mexico Works program?
6.Choose yes or no if this happened during your program assessment:
Yes
No
The New Mexico Works program staff looked at my personal and family barriers and needs.
The New Mexico Works program staff checked my skills and interests to help me make a career plan.
7.Did you talk about your personal goals and wants with your case worker?
8.Please select yes or no to the following:
Yes
No
After your first meeting, did you understand the timesheet process?
After your first meeting, did you understand the deadlines explained?
I was asked if I need supportive services and given referrals.
I looked over and used my Individual Responsibility Plan (IRP) and Work Participation Agreement (WPA) for my next steps.
9.Did the worker you met from the New Mexico Works program help meet your needs and answer your questions?
10.Would you like to join a focus group to talk about ways to make New Mexico Works better?
11.If you would like to join a focus group, please provide your name, email, and phone number.