Heartland Title Agency

Customer Service Experience

At Heartland Title Agency, we continually strive to deliver a positive Customer Service Experience. We would appreciate your feedback to improve future experiences with our team.

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* 1. How did you hear about Heartland? Check all that apply.

Internet

Word of Mouth

Financial Institution

Realtor

Attorney

Past Transaction

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* 2. Were you the buyer or seller?

Buyer

Seller

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* 3. Which location processed your transaction?

Ashland

Medina

Mt. Vernon

Millersburg

Wooster

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* 4. How was your Intake Experience?

Exceeded Expectations

Met Expectations

Below Expectations

Please provide additional information about your experience.

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* 5. How was your Closing Experience?

Exceeded expectations

Met expectations

Below expectations

Please provide additional information about your experience.

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* 6. Were all of your questions answered?

Yes

If no, please provide your contact information in #6 so we may have the opportunity to resolve unanswered questions.

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* 7. Based on your interaction with our customer support team, how likely is it that you would recommend Heartland Title Agency to a friend or colleague?

Not at all likely

Extremely likely

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* 8. Please provide your contact information and preferred method of contact.

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* 9. Please provide any additional feedback you'd like to share with our team.

Please feel free to contact Jennifer Geis with any comments, questions or concerns.

Geis@heartlandtitleagency.com
330-264-0692
Thank you!