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Roadpost Dealer Survey - May 2011
Dear Partner, thank you for taking time to participate in Roadpost's Dealer Satisfaction Survey. This quick survey will only take 1-2 minutes to complete and all responses are completely confidential.
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1.
How satisfied are you with the following?
(Required.)
Very Satisfied
Satisfied
Somewhat satisfied
Not Satisfied
N/A
Roadpost as a partner
Very Satisfied
Satisfied
Somewhat satisfied
Not Satisfied
N/A
Billing
Very Satisfied
Satisfied
Somewhat satisfied
Not Satisfied
N/A
Customer Service
Very Satisfied
Satisfied
Somewhat satisfied
Not Satisfied
N/A
Dealer Website
Very Satisfied
Satisfied
Somewhat satisfied
Not Satisfied
N/A
Marketing Collateral
Very Satisfied
Satisfied
Somewhat satisfied
Not Satisfied
N/A
POS Materials
Very Satisfied
Satisfied
Somewhat satisfied
Not Satisfied
N/A
Professionalism
Very Satisfied
Satisfied
Somewhat satisfied
Not Satisfied
N/A
Responsiveness to your needs
Very Satisfied
Satisfied
Somewhat satisfied
Not Satisfied
N/A
Technical Support
Very Satisfied
Satisfied
Somewhat satisfied
Not Satisfied
N/A
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2.
Have you encountered any barriers to working with Roadpost?
(Required.)
Yes
No
If yes, please specify
*
3.
Do you require additional sales or marketing tools to increase your sales?
(Required.)
Yes
No
If yes, please explain:
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4.
How can we best help you create more value for your customers and grow your satellite business?
(Required.)
*
5.
Do your customers need any of the following satellite solutions? Please check all that apply:
(Required.)
Fixed Broadband Data Access (ie. HughesNet)
Lone Worker Monitoring and Tracking
Machine to Machine Data (telemetry)
Mobile Data Access
Vehicle, Aviation or Marine Tracking
Other (please describe):
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6.
Have these opportunities been specific to particular vertical markets?
(Required.)
Yes
No
If yes, which markets?
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7.
What are the top barriers you've encountered while selling Iridium products and services?
(Required.)
8.
What are the top barriers you've encountered while selling GeoPro products and services?
9.
What are the top barriers you've encountered while selling Inmarsat (IsatPhone Pro) products and services?
10.
Do you use social media (Tweeter, Facebook, YouTube) to promote your business and engage your customers?
Yes
No
If yes, please secify which one
11.
Is there anything else you'd like us to know?
12.
Please provide the following information if you want to be contacted by our partner support representative (optional).
Name
Company name
Contact information
Thank you for participating in this survey.