Skip to content
New Client Survey
* symbolizes required questions
*
Why did you choose Drake Bank as your financial partner? Please check all that apply.
(Required.)
Approached by a bank employee
Bank location
Online services
Bank products & services
Positive client experience
Referral
Advertisement
Reputation in the community
Other (please specify)
*
What type of relationship do you have with us?
(Required.)
Business Banking
Personal Banking
Business & Personal Banking
*
How well did our team explain the steps and manage your expectations?
(Required.)
Not At All Well
1 star
2 stars
3 stars
Extremely Well
4 stars
*
Did we meet your expectations for timeliness and responsiveness?
(Required.)
Definitely Not
1 star
2 stars
3 stars
Definitely Yes
4 stars
*
How satisfied were you with your overall experience?
(Required.)
Not at all satisfied
1 star
Not so satisfied
2 stars
Somewhat satisfied
3 stars
Very satisfied
4 stars
Extremely satisfied
5 stars
*
On a scale of 0 to 10,
How likely is it that you would recommend Drake Bank to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
*
The experience of each client within our community matters. Did you feel like you belonged at Drake Bank?
(Required.)
Strongly disagree
Disagree
Agree
Strongly agree
Strongly disagree
Disagree
Agree
Strongly agree
Are there specific improvement suggestions or an exceptional experience you’d like to share with us?
If you would like us to contact you directly regarding your experience, please provide your name and contact details below.
