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Building Permitting Agency Customer Service Survey
1.
How would you rate the overall quality of service you received?
Excellent
Good
Average
Poor
Very Poor
2.
How satisfied are you with the timeliness of the permit processing?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
3.
Which aspects of our service did you find most helpful? (Select all that apply)
Clarity of information provided
Professionalism of staff
Ease of application process
Speed of service
Online resources
4.
What improvements would you suggest for our building permit process?
5.
How likely are you to recommend our permitting services to others?
Very Likely
Likely
Neutral
Unlikely
Very Unlikely