Disqus Comment Moderation Survey Dec 2011

Question Title

* 1. How would you describe your role in using Disqus on your site? (select all that apply)

author - publish content that users comment on

technical - handle the technical integration between Disqus and my site

moderator - moderate comments

manager - manage people who moderate comments

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* 2. How often do you moderate comments on Disqus?

Multiple times daily

Daily

Weekly

Rarely

Never

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* 3. What Disqus moderation method do you use most often?

email - by replying to Disqus email notifications

Disqus.com - from the admin page on Disqus.com

embedded widget - from my site, via the moderation link next to Disqus comments

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* 4. Why do you prefer this moderation method?

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* 5. Have you tried the new Disqus moderation interface just released this month (December 2011)?

yes

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* 6. How likely is it that you would recommend Disqus moderation features to a friend or colleague?

	10 - Very Likely	9	8	7	6	5 - Neutral	4	3	2	1	0 - Not at all likely
-	- 10 - Very Likely	- 9	- 8	- 7	- 6	- 5 - Neutral	- 4	- 3	- 2	- 1	- 0 - Not at all likely

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* 7. How likely is it that you would recommend the new version of Disqus moderation compared with previous versions?

	10 - Very Likely	9	8	7	6	5 - Neutral	4	3	2	1	0 - Not at all likely
-	- 10 - Very Likely	- 9	- 8	- 7	- 6	- 5 - Neutral	- 4	- 3	- 2	- 1	- 0 - Not at all likely

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* 8. How important are these Disqus moderation features to you?

	5 - Very Important	4	3	2	1 - Not Important
Speed of moderation interface	Speed of moderation interface 5 - Very Important	Speed of moderation interface 4	Speed of moderation interface 3	Speed of moderation interface 2	Speed of moderation interface 1 - Not Important
Layout of moderation interface	Layout of moderation interface 5 - Very Important	Layout of moderation interface 4	Layout of moderation interface 3	Layout of moderation interface 2	Layout of moderation interface 1 - Not Important
See full comment text	See full comment text 5 - Very Important	See full comment text 4	See full comment text 3	See full comment text 2	See full comment text 1 - Not Important
Act on multiple comments at a time	Act on multiple comments at a time 5 - Very Important	Act on multiple comments at a time 4	Act on multiple comments at a time 3	Act on multiple comments at a time 2	Act on multiple comments at a time 1 - Not Important
View a user's past comments	View a user's past comments 5 - Very Important	View a user's past comments 4	View a user's past comments 3	View a user's past comments 2	View a user's past comments 1 - Not Important
See stats about a user's posting history	See stats about a user's posting history 5 - Very Important	See stats about a user's posting history 4	See stats about a user's posting history 3	See stats about a user's posting history 2	See stats about a user's posting history 1 - Not Important
Track other moderators' actions on your site	Track other moderators' actions on your site 5 - Very Important	Track other moderators' actions on your site 4	Track other moderators' actions on your site 3	Track other moderators' actions on your site 2	Track other moderators' actions on your site 1 - Not Important
Multi-site features (work on multiple forums at a time)	Multi-site features (work on multiple forums at a time) 5 - Very Important	Multi-site features (work on multiple forums at a time) 4	Multi-site features (work on multiple forums at a time) 3	Multi-site features (work on multiple forums at a time) 2	Multi-site features (work on multiple forums at a time) 1 - Not Important
Keyboard shortcuts	Keyboard shortcuts 5 - Very Important	Keyboard shortcuts 4	Keyboard shortcuts 3	Keyboard shortcuts 2	Keyboard shortcuts 1 - Not Important
Automatic spam filtering	Automatic spam filtering 5 - Very Important	Automatic spam filtering 4	Automatic spam filtering 3	Automatic spam filtering 2	Automatic spam filtering 1 - Not Important
Restrict words ("bad words" filter)	Restrict words ("bad words" filter) 5 - Very Important	Restrict words ("bad words" filter) 4	Restrict words ("bad words" filter) 3	Restrict words ("bad words" filter) 2	Restrict words ("bad words" filter) 1 - Not Important
Ban / blacklist a user	Ban / blacklist a user 5 - Very Important	Ban / blacklist a user 4	Ban / blacklist a user 3	Ban / blacklist a user 2	Ban / blacklist a user 1 - Not Important
Mobile access to moderation (email, phone apps, etc)	Mobile access to moderation (email, phone apps, etc) 5 - Very Important	Mobile access to moderation (email, phone apps, etc) 4	Mobile access to moderation (email, phone apps, etc) 3	Mobile access to moderation (email, phone apps, etc) 2	Mobile access to moderation (email, phone apps, etc) 1 - Not Important

Question Title

* 9. How satisfied are you with these Disqus moderation features?

	5 - Very Satisfied	4	3	2	1 - Not Satisfied
Speed of moderation interface	Speed of moderation interface 5 - Very Satisfied	Speed of moderation interface 4	Speed of moderation interface 3	Speed of moderation interface 2	Speed of moderation interface 1 - Not Satisfied
Layout of moderation interface	Layout of moderation interface 5 - Very Satisfied	Layout of moderation interface 4	Layout of moderation interface 3	Layout of moderation interface 2	Layout of moderation interface 1 - Not Satisfied
See full comment text	See full comment text 5 - Very Satisfied	See full comment text 4	See full comment text 3	See full comment text 2	See full comment text 1 - Not Satisfied
Act on multiple comments at a time	Act on multiple comments at a time 5 - Very Satisfied	Act on multiple comments at a time 4	Act on multiple comments at a time 3	Act on multiple comments at a time 2	Act on multiple comments at a time 1 - Not Satisfied
View a user's past comments	View a user's past comments 5 - Very Satisfied	View a user's past comments 4	View a user's past comments 3	View a user's past comments 2	View a user's past comments 1 - Not Satisfied
See stats about a user's posting history	See stats about a user's posting history 5 - Very Satisfied	See stats about a user's posting history 4	See stats about a user's posting history 3	See stats about a user's posting history 2	See stats about a user's posting history 1 - Not Satisfied
Track other moderators' actions on your site	Track other moderators' actions on your site 5 - Very Satisfied	Track other moderators' actions on your site 4	Track other moderators' actions on your site 3	Track other moderators' actions on your site 2	Track other moderators' actions on your site 1 - Not Satisfied
Multi-site features (work on multiple forums at a time)	Multi-site features (work on multiple forums at a time) 5 - Very Satisfied	Multi-site features (work on multiple forums at a time) 4	Multi-site features (work on multiple forums at a time) 3	Multi-site features (work on multiple forums at a time) 2	Multi-site features (work on multiple forums at a time) 1 - Not Satisfied
Keyboard shortcuts	Keyboard shortcuts 5 - Very Satisfied	Keyboard shortcuts 4	Keyboard shortcuts 3	Keyboard shortcuts 2	Keyboard shortcuts 1 - Not Satisfied
Automatic spam filtering	Automatic spam filtering 5 - Very Satisfied	Automatic spam filtering 4	Automatic spam filtering 3	Automatic spam filtering 2	Automatic spam filtering 1 - Not Satisfied
Restrict words ("bad words" filter)	Restrict words ("bad words" filter) 5 - Very Satisfied	Restrict words ("bad words" filter) 4	Restrict words ("bad words" filter) 3	Restrict words ("bad words" filter) 2	Restrict words ("bad words" filter) 1 - Not Satisfied
Ban / blacklist a user	Ban / blacklist a user 5 - Very Satisfied	Ban / blacklist a user 4	Ban / blacklist a user 3	Ban / blacklist a user 2	Ban / blacklist a user 1 - Not Satisfied
Mobile access to moderation (email, phone apps, etc)	Mobile access to moderation (email, phone apps, etc) 5 - Very Satisfied	Mobile access to moderation (email, phone apps, etc) 4	Mobile access to moderation (email, phone apps, etc) 3	Mobile access to moderation (email, phone apps, etc) 2	Mobile access to moderation (email, phone apps, etc) 1 - Not Satisfied

Disqus Comment Moderation Survey Dec 2011

Questions 1 - 12 (12 total)

Question Title

* 1. How would you describe your role in using Disqus on your site? (select all that apply)

Question Title

* 2. How often do you moderate comments on Disqus?

Question Title

* 3. What Disqus moderation method do you use most often?

Question Title

* 4. Why do you prefer this moderation method?

Question Title

* 5. Have you tried the new Disqus moderation interface just released this month (December 2011)?

Question Title

* 6. How likely is it that you would recommend Disqus moderation features to a friend or colleague?

Question Title

* 7. How likely is it that you would recommend the new version of Disqus moderation compared with previous versions?

Question Title

* 8. How important are these Disqus moderation features to you?

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* 9. How satisfied are you with these Disqus moderation features?

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* 10. How does Disqus moderation compare with other commenting systems you've used?

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* 11. How can we improve comment moderation to better meet your needs?

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* 12. What's the name of your site(s)? (optional)