Community Survey on Internet Service

The City of Harvey was recently awarded a State of Illinois grant to develop a local broadband strategic plan for making Internet service more widely available.  The City thanks the Merit Network, a nonprofit organization  (www.merit.edu) for developing the following questions to gauge the current level of Internet service in Harvey.  Survey results can be obtained by contacting Nick Greifer at ngreifer@cityofharveyil.gov

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* 1. How many people live at your address?

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* 2. Children who attend school often have an increased need for home Internet access.  How many children under 18 attend school?

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* 3. Do you have Internet service at your household?

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* 4. If you do not have Internet service to your home, what is the reason?

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* 5. In some situations, having a computer encourages people to get Internet access at home.  How many working computer, laptops or Chromebooks, if any, do you have at your household?

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* 6. To the best of your knowledge, how do you obtain Internet access to this address?

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* 7. To the best of your knowledge what speed does your Internet Service Provider (ISP) promise to you?

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* 8. Considering cost, performance, customer service or other factors, how satisfied are you overall with your Internet Service Provider?

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