Whitehall Public Library Community Survey Community-Led Library Planning Question Title * 1. Do you have a library card? Yes No Question Title * 2. What is your age? 12 or under 13 to 18 19 to 24 25-45 46-64 65+ Question Title * 3. How often do you visit the library? Daily Weekly Monthly Less than once a month Never If you answered never, please take a moment and tell us why. How can we change your mind? Question Title * 4. What do you do when you visit the library? Check all that apply. Borrow materials Attend Programs Use Computers Reading and Quiet Study Borrow e-resources (digital books, audio books, music, video magazines) Reference Help Other Other (please specify) Question Title * 5. Have you downloaded library e-books, magazines, music or videos? Yes No, but I’m interested No, not interested Question Title * 6. Have you used the library for technology help? Yes No, but I’m interested No, not interested Question Title * 7. How do you find out about library–related information? Check all that apply. Website Newsletter Facebook/Twitter e-mail Other (please specify) Question Title * 8. How important is each of the following library services to you? Very Important Important Somewhat important Not important N/A Borrowing Materials Borrowing Materials Very Important Borrowing Materials Important Borrowing Materials Somewhat important Borrowing Materials Not important Borrowing Materials N/A Programs Programs Very Important Programs Important Programs Somewhat important Programs Not important Programs N/A Computers Computers Very Important Computers Important Computers Somewhat important Computers Not important Computers N/A Technology Help/Reference Help Technology Help/Reference Help Very Important Technology Help/Reference Help Important Technology Help/Reference Help Somewhat important Technology Help/Reference Help Not important Technology Help/Reference Help N/A Family Place/Children's Library Family Place/Children's Library Very Important Family Place/Children's Library Important Family Place/Children's Library Somewhat important Family Place/Children's Library Not important Family Place/Children's Library N/A Reading Area/Quiet Study Reading Area/Quiet Study Very Important Reading Area/Quiet Study Important Reading Area/Quiet Study Somewhat important Reading Area/Quiet Study Not important Reading Area/Quiet Study N/A Other (please specify) Question Title * 9. What types of library programs interest you most? Check all that apply. Computer/Technology Skills Literature (Authors, Writing, Book Groups, etc.) Maker Programs (Crafts, Cooking, Photography, etc.) Gardening/Landscaping/Home Improvement Music (Performance, Instruction, etc.) History (Lectures, Discussions, etc.) Health and Wellness (Lectures, Exercise, etc.) Money Management/Financial Planning What types of programs would you like to see offered, or see more of? Question Title * 10. What days/times would you most like to attend library programs? Check all that apply. Weekday mornings Weekday afternoons Weekday evenings Saturdays Sundays Question Title * 11. Did you know that the library...? Yes No Circulates e-readers and tablets Circulates e-readers and tablets Yes Circulates e-readers and tablets No Circulates Wi-Fi hotspot devices Circulates Wi-Fi hotspot devices Yes Circulates Wi-Fi hotspot devices No Offers online continuing education classes Offers online continuing education classes Yes Offers online continuing education classes No Has free museum and historical site passes Has free museum and historical site passes Yes Has free museum and historical site passes No Hosts a ongoing book sale of beautiful donated items Hosts a ongoing book sale of beautiful donated items Yes Hosts a ongoing book sale of beautiful donated items No Circulates novelty cake pans Circulates novelty cake pans Yes Circulates novelty cake pans No Has thousands of free downloadable books, movies, magazines, music and videos Has thousands of free downloadable books, movies, magazines, music and videos Yes Has thousands of free downloadable books, movies, magazines, music and videos No Question Title * 12. How would you rate the following library services? Excellent Good Fair Poor N/A Customer Service Customer Service Excellent Customer Service Good Customer Service Fair Customer Service Poor Customer Service N/A Collection (Books, DVDs, etc.) Collection (Books, DVDs, etc.) Excellent Collection (Books, DVDs, etc.) Good Collection (Books, DVDs, etc.) Fair Collection (Books, DVDs, etc.) Poor Collection (Books, DVDs, etc.) N/A Adult Programs Adult Programs Excellent Adult Programs Good Adult Programs Fair Adult Programs Poor Adult Programs N/A Children's Programs Children's Programs Excellent Children's Programs Good Children's Programs Fair Children's Programs Poor Children's Programs N/A Website Website Excellent Website Good Website Fair Website Poor Website N/A Main Library Main Library Excellent Main Library Good Main Library Fair Main Library Poor Main Library N/A Children's Library Children's Library Excellent Children's Library Good Children's Library Fair Children's Library Poor Children's Library N/A Overall how would you rate the library? Overall how would you rate the library? Excellent Overall how would you rate the library? Good Overall how would you rate the library? Fair Overall how would you rate the library? Poor Overall how would you rate the library? N/A Question Title * 13. Please help us to be more responsive to our community. Are you a Whitehall resident? If not, then please skip to question 16. Yes No Question Title * 14. What makes Whitehall a desirable community to reside in? What are the Borough's greatest assets? Question Title * 15. What do you perceive as challenges currently facing the Borough? Question Title * 16. Any other feedback? We'd love to hear more! Question Title * 17. Your Name (optional): Question Title * 18. Fill out your preferred contact information to be entered to win a $100 gift card. Phone number: Email address: Done