The purpose of this survey is to identify structured business processes, procedures, or required steps that may create challenges or reduce efficiency when completing your day-to-day tasks or fulfilling your work responsibilities. We are interested in learning about processes that may be unnecessarily time-consuming, difficult to navigate, or create barriers to accomplishing your work effectively.
Examples may include, but are not limited to:
- Forms or documentation that must be completed before you can take a specific action
- Requests, approvals, or steps required by other offices or areas of the College
- Processes related to advising or supporting students
- Other institutional procedures that may add unnecessary time, effort, or complexity to your work
This evaluation supports a Key Performance Indicator (KPI) in the College’s new strategic plan: cyclical reviews of the College’s business processes that hinder work efficiencies for staff, faculty, and ultimately, students. The ultimate goal of this evaluation is to develop a list of business processes that can be addressed and improved through actions over the next five years.
The survey takes approximately 3-5 minutes to complete. To help us identify appropriate solutions for specific units or areas, you will be asked to provide your unit/area. You may also provide your name. Survey results will be shared with the Vice Presidents and Executive Committee for review and consideration.
We truly appreciate your willingness to share your experiences and perspectives. Your feedback will help the College identify opportunities to simplify processes, reduce unnecessary barriers, and improve the efficiency of our work.
Thank you for your participation.