Plumbers Wholesale Supply Customer Satisfaction Survey

Question Title

* 1. Overall, how satisfied or dissatisfied are you with Plumbers Wholesale?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 2. Which of the following words would you use to describe our products? Select all that apply.

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

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* 3. How likely are you to purchase any of our products again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

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* 4. Overall, how would you rate the quality of your customer service experience?

Very positive

Somewhat positive

Neutral

Somewhat negative

Very negative

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* 5. Compared to our competitors, is Plumbers Wholesale quality better, worse, or about the same?

Much better

Somewhat better

About the same

Somewhat worse

Much worse

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* 6. How likely is it that you would recommend Plumbers Wholesale to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 7. How concerned about your questions were the customer service representatives at Plumbers Wholesale?

Extremely concerned

Very concerned

Somewhat concerned

Not so concerned

Not at all concerned

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* 8. How knowledgeable did our customer service representative seem to you?

Extremely knowledgeable

Very knowledgeable

Somewhat knowledgeable

Not so knowledgeable

Not at all knowledgeable

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* 9. How politely did our customer service representative treat you?

Extremely politely

Very politely

Somewhat politely

Not so politely

Not at all politely

Plumbers Wholesale Supply Customer Satisfaction Survey

Question Title

* 1. Overall, how satisfied or dissatisfied are you with Plumbers Wholesale?

Question Title

* 2. Which of the following words would you use to describe our products? Select all that apply.

Question Title

* 3. How likely are you to purchase any of our products again?

Question Title

* 4. Overall, how would you rate the quality of your customer service experience?

Question Title

* 5. Compared to our competitors, is Plumbers Wholesale quality better, worse, or about the same?

Question Title

* 6. How likely is it that you would recommend Plumbers Wholesale to a friend or colleague?

Question Title

* 7. How concerned about your questions were the customer service representatives at Plumbers Wholesale?

Question Title

* 8. How knowledgeable did our customer service representative seem to you?

Question Title

* 9. How politely did our customer service representative treat you?

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* 10. Do you have any other comments, questions, or concerns?