We may have an opportunity with Business Durham to create some tailor-made business support for food, drink and hospitality businesses in County Durham, through a mix of online, bite-size learning modules and 1-to-1 coaching sessions.

We want you to shape the business support we offer, and let us know what topics you think would be most beneficial.

After we have completed this survey, we will analyse the results and present our findings to Business Durham, hopefully to develop and run the programme from Autumn 2025 onwards.
The following topics to choose from are:

1. Positioning and Customer Development
- Product position and competition
- Understanding your market
- Adding value – product and service development

2. Route to Market
- Channel development
- Keeping and growing customers
- Finding you tribe (KYC)

3. Telling Your Story
- Standing out from the rest
- Who are you and what do you stand for?
- Brand building
- What do your customers want?

4. Unlocking Profitability
- Costing and pricing for different channels
- “Never go up the stairs empty handed”
- Lean/MUDA

5. Interpersonal Skills
- F in Feedback
- Interviewing

Question Title

1. Name: (Required.)

Question Title

2. Email Address: (Required.)

Question Title

3. Out of the 5 topics listed above, please select the three that you would find the most beneficial as business support: (Required.)

Question Title

4. Are there any other topics that you would be interested in being developed as learning and support? Please use the box below to write any other suggestions.

Question Title

5. Would you like to be kept informed and updated when this business support launches? (Required.)

Question Title

6. Where did you hear/ see this survey?

Question Title

7. Would you like to be added to FADNE's monthly newsletter to receive updates about business support, news and opportunities across the North East region?

T