Bishopdale Unichem Pharmacy Survey
1.
What brings you into our pharmacy today? (or your most recent visit)
Prescriptions
OTC Items (Cold and flu products, pain relief etc.)
Medical Advice
Specialist Pharmacy Services (Warfarin, Emergency Contraceptive Pill etc.)
Gifts
Beauty products and advice
Other (please specify)
2.
How often do you visit our pharmacy?
Once a month or more
Once every 1 to 3 months
3 to 4 times per year
Twice a year or less
This is my first visit
3.
Why did you decide to choose Unichem Bishopdale as your pharmacy? (choose as many as apply)
Staff
Service
Location to doctors
Location to home
Car parking
Sponsorship in the community
Product selection
Word of mouth
Range of available services
Gift selection
Other (please specify)
4.
If you come to us for your prescriptions, how do you find the care and advice you receive when provide your prescriptions?
Bad
1 star
Poor
2 stars
Average
3 stars
Good
4 stars
Excellent
5 stars
5.
When you bring in your prescriptions, how satisfied are you with the speed that they are processed?
Never
1 star
Sometimes
2 stars
Usually
3 stars
Always
4 stars
N/A
Other (please specify)
6.
Do you belong to the Living Rewards Programme?
Yes
No
7.
Are you aware of the range of specialist pharmacy services we offer? If so, which ones?
Oral Contraceptives
Emergency Contraceptive Pill
Trimethoprim (Urinary Tract Infections)
Erectile Dysfunction Medication
Blood Glucose Testing
Blood Pressure Testing
Smoking Cessation Services
Vaccinations
Warfarin Monitoring
Weight Management Services
Long Term Conditions Service
Medicine Management Service
Prescription Repeat Reminders
Prescription Subsidy Cards
Passport Photos
Medicines Disposal
Medication Use Reviews
I am not aware of any of these services
8.
Do you attend any health care providers that are outside of the Bishopdale area? If so, which ones?
9.
Do you have any comments, suggestions for us or aspects of service that we can improve on today?
10.
Would you like to learn more about any of our services today? If yes, please provide the name of the service(s) and contact details so we can contact you.