Smith Bros Customer Satisfaction Survey 2025

As we are now well into the new year, we thought it would be a good time to ask how we did in 2024!

By letting us know what you think of our service we can make changes to better serve you in the rest of 2025 and beyond. Please provide feedback below, your help is much appreciated
1.Please rate the customer service provided (response times, helpfulness, product knowledge, communication etc.)
2.Please give us your opinion on our prices
3.Please give us your opinion on our "order to delivery" timescales, the delivery service and cost (also Timeliness, Packaging, Transportation, Documentation etc.)
4.Would you recommend Smith Bros to others?
5.Is there a product range or any other service you'd like to see us offer that we currently don't?
6.Do you have any other comments, questions, or concerns?