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COMPLAINTS ASSISTANT - APPLICATION FORM
1.
Full Name & Surname?
2.
Age?
18-24
25-34
35-44
45-54
55+
3.
Gender?
Male
Female
Other
4.
Ethnicity (for EE purposes)
African
Coloured
Indian
White
Other (please specify)
5.
Do you have a LLB degree or equivalent legal qualification?
Yes
No
If yes, (please specify)
6.
How many years of experience do you have in complaints handling and customer service
?
0 - 1 year
1 - 2 years
More than 3 years
7.
Do you have experience working in a legal, regulatory, compliance or public services environment?
Yes
No
8.
Have you worked with confidential or sensitive information requiring high level of discretion?
Yes
No
9.
Do you have experience receiving and managing complaints through multiple channels (e.g email, telephone and walk-in clients)?
Yes
No
10.
Please indicate your level of proficiency in Ms Office.
Beginner
Intermediate
Advanced
Word
Beginner
Intermediate
Advanced
Excel
Beginner
Intermediate
Advanced
Outlook
Beginner
Intermediate
Advanced
PowerPoint
Beginner
Intermediate
Advanced
11.
Are you currently employed?
Yes
No
12.
What is your salary expectations?
13.
Are you currently based in Gauteng?
Yes
No
If no, are you willing to relocate?
14.
Are you willing to undergo background and qualifications checks?
Yes
No
15.
Please upload your resume.
Choose File
No file chosen
16.
Please upload ID copy.
Choose File
No file chosen
17.
Please upload your qualifications.
Choose File
No file chosen
