In order to gain feedback and help the Trust improve its responses to requests for information under the Freedom of Information Act 2000, we would be grateful if you would complete this questionnaire about our service.

It will assist the Trust in reviewing and improving procedures and processes to ensure compliance with the Freedom of Information Act 2000 and continuous performance improvement.  The survey will run continuously throughout the year, with the results being evaluated and presented as part of the Information Governance Annual Report.

If you wish to contact the Trust's Information Governance Team, please email FOI@merseycare.nhs.uk.

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* Please state your reference number (eg FOI 21/000)

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* Did you receive an acknowledgement of your request?

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* To what degree does the response answer your request?

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* How would you rate the ease of understanding the response?

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* Did you receive the information in the format which you requested?

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* If we could not provide the information you requested, was our explanation acceptable?

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* If you used the Trust's Freedom of Information website, did you find it useful?

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* Overall, were you satisfied with the quality of service we provided?

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* If you would like to make any further comments, please enter them below.

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