Get on Board Retention Toolkit Survey

Thank you for your feedback

The purpose of this 5-minute survey is to understand how RBFF and Discover Boating can support your customer engagement/retention efforts with free resources. Thank you in advance for your time and perspective.

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* 1. First Name

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* 2. Last Name

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* 3. Email Address

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* 4. State of Residence

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* 5. Company Name

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* 6. Job Role

Public relations

Trade media

Event planning

Executive

Marketing/Communications

Sales

Operations

Other

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* 7. Industry

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* 8. What resources do you currently have and use for retention/engagement efforts? Ex: email collection, newsletter, events, discounts

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* 9. Are you able to tell who your new vs. reactivated customers are?

Yes

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* 10. Are you able to send targeted communications to your new vs. reactivated anglers or boaters?

Yes

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* 11. How interested are you in receiving free resources from RBFF and Discover Boating to support your customer engagement/retention efforts?

Very interested

Somewhat interested

Not very interested

Not at all interested

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* 12. Please rank the following customer engagement/retention resources from most to least useful to you, with 1 being most useful and 11 being least useful. Use the arrows to assign a number or click and drag to your priority order.

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* 13. Please tell us about any other materials or support not mentioned above that would be useful in your engagement/retention efforts.

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* 14. How important is it to have materials that are customizable with your brand, company, imagery or agency logo?

Very important

Somewhat important

Not very important

Not at all important

Get on Board Retention Toolkit Survey

Thank you for your feedback

Question Title

* 1. First Name

Question Title

* 2. Last Name

Question Title

* 3. Email Address

Question Title

* 4. State of Residence

Question Title

* 5. Company Name

Question Title

* 6. Job Role

Question Title

* 7. Industry

Question Title

* 8. What resources do you currently have and use for retention/engagement efforts? Ex: email collection, newsletter, events, discounts

Question Title

* 9. Are you able to tell who your new vs. reactivated customers are?

Question Title

* 10. Are you able to send targeted communications to your new vs. reactivated anglers or boaters?

Question Title

* 11. How interested are you in receiving free resources from RBFF and Discover Boating to support your customer engagement/retention efforts?

Question Title

* 12. Please rank the following customer engagement/retention resources from most to least useful to you, with 1 being most useful and 11 being least useful. Use the arrows to assign a number or click and drag to your priority order.

Question Title

* 13. Please tell us about any other materials or support not mentioned above that would be useful in your engagement/retention efforts.

Question Title

* 14. How important is it to have materials that are customizable with your brand, company, imagery or agency logo?

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* 15. How would you prefer to receive campaign updates from RBFF and Discover Boating? Please rank the following with 1 being your top choice.

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* 16. Do you have any additional thoughts about customer engagement and/or retention that you would like to add? (open ended)