Environmental Health Client Experience Survey 2017

It is our goal to provide excellent service to the residents of Henry County and Northwest Ohio. Your feedback is used to improve our programs and practices. Your answers are anonymous.

Question Title

1. I received services on...

Date

Question Title

2. The nature of my experience with Environmental Health Services was:

Inspection of a licensed facility (food service, pool, camp)

Inspection of a sewage treatment system

To find information about services, programs, or public records

Email or letter I received

Water sample/sample results

About a complaint or investigation

Inspection of a school building

Other service provided at my property

Question Title

3. Was this the first time I received services from Henry County Health department?

Yes

Question Title

4. Tell us about your experience today

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
I was treated with courtesy and respect	I was treated with courtesy and respect Strongly Agree	I was treated with courtesy and respect Agree	I was treated with courtesy and respect Disagree	I was treated with courtesy and respect Strongly Disagree	I was treated with courtesy and respect Not Applicable
I felt the quality of services was excellent	I felt the quality of services was excellent Strongly Agree	I felt the quality of services was excellent Agree	I felt the quality of services was excellent Disagree	I felt the quality of services was excellent Strongly Disagree	I felt the quality of services was excellent Not Applicable
I would recommend services from Henry County Health Department to others.	I would recommend services from Henry County Health Department to others. Strongly Agree	I would recommend services from Henry County Health Department to others. Agree	I would recommend services from Henry County Health Department to others. Disagree	I would recommend services from Henry County Health Department to others. Strongly Disagree	I would recommend services from Henry County Health Department to others. Not Applicable
I would seek services from Henry County Health Department again.	I would seek services from Henry County Health Department again. Strongly Agree	I would seek services from Henry County Health Department again. Agree	I would seek services from Henry County Health Department again. Disagree	I would seek services from Henry County Health Department again. Strongly Disagree	I would seek services from Henry County Health Department again. Not Applicable
Technical information was provided to me in a way that was easy to understand.	Technical information was provided to me in a way that was easy to understand. Strongly Agree	Technical information was provided to me in a way that was easy to understand. Agree	Technical information was provided to me in a way that was easy to understand. Disagree	Technical information was provided to me in a way that was easy to understand. Strongly Disagree	Technical information was provided to me in a way that was easy to understand. Not Applicable
The staff that I dealt with valued my time by arriving on time and working within my schedule	The staff that I dealt with valued my time by arriving on time and working within my schedule Strongly Agree	The staff that I dealt with valued my time by arriving on time and working within my schedule Agree	The staff that I dealt with valued my time by arriving on time and working within my schedule Disagree	The staff that I dealt with valued my time by arriving on time and working within my schedule Strongly Disagree	The staff that I dealt with valued my time by arriving on time and working within my schedule Not Applicable

Environmental Health Client Experience Survey 2017

Question Title

1. I received services on...

Question Title

2. The nature of my experience with Environmental Health Services was:

Question Title

3. Was this the first time I received services from Henry County Health department?

Question Title

4. Tell us about your experience today

Question Title

5. The person who provided me with excellent service was...

Question Title

6. Is there anything we could have done to serve you better?