* 1. In the last 12 months, when you needed care right away, how often did you get care as soon as you thought you needed it?

* 2. My doctor’s office is efficient and well organized

* 3. Typically, how long do you wait when you come in for an appointment at your doctor?

* 4. How long do you wait to get a call back from your doctor when you are sick?

* 5. How often do you use the health technology provided by this office, such as the website or patient portal on your computer or on your phone

* 6. Has the health technology provided by this office enhanced your medical care?

* 7. In the last 12 months, how often did your doctor spend enough time with you?

* 8. How well does your doctor listen to you?

* 9. How helpful is your doctor at explaining your medical condition(s)?

* 10. How knowledgeable is your doctor's office staff?

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