* 1. How likely is it that you would recommend this company to a friend or colleague?


* 2. Overall, how satisfied or dissatisfied are you with our company?

* 3. Overall, how would you rate the service you received from our office staff?

* 4. Which of the following words would you use to describe our services? Select all that apply.

* 5. Please rate our technician's ability to resolve your issue.

* 6. How would you rate the quality of the service?

* 7. How would you rate the value for money of the service?

* 8. How responsive have we been to your questions or concerns about our services?

* 9. How long have you been a customer of our company?

* 10. How likely are you to use any of our services again?

* 11. Do you have any other comments, questions, or concerns?