Family and MWR Services Survey Wiesbaden

Thank you for taking the time to complete a survey regarding the services provided to you by U.S. Army Garrison Wiesbaden Family and MWR. This survey should take approximately seven to eight minutes to complete and will be greatly beneficial in shaping existing and future services for Soldiers, Families, Civilians and Retirees.

Question Title

* 1. Please indicate your level of satisfaction with each of the programs at USAG Wiesbaden

	NA/No experience with this option	Highly Dissatisfied	Dissatisfied	Neutral	Satisfied	Highly Satisfied
Amelia Earhart Playhouse	Amelia Earhart Playhouse NA/No experience with this option	Amelia Earhart Playhouse Highly Dissatisfied	Amelia Earhart Playhouse Dissatisfied	Amelia Earhart Playhouse Neutral	Amelia Earhart Playhouse Satisfied	Amelia Earhart Playhouse Highly Satisfied
Army Community Service	Army Community Service NA/No experience with this option	Army Community Service Highly Dissatisfied	Army Community Service Dissatisfied	Army Community Service Neutral	Army Community Service Satisfied	Army Community Service Highly Satisfied
Arts and Crafts Center	Arts and Crafts Center NA/No experience with this option	Arts and Crafts Center Highly Dissatisfied	Arts and Crafts Center Dissatisfied	Arts and Crafts Center Neutral	Arts and Crafts Center Satisfied	Arts and Crafts Center Highly Satisfied
Athletic Fields/Sport Courts	Athletic Fields/Sport Courts NA/No experience with this option	Athletic Fields/Sport Courts Highly Dissatisfied	Athletic Fields/Sport Courts Dissatisfied	Athletic Fields/Sport Courts Neutral	Athletic Fields/Sport Courts Satisfied	Athletic Fields/Sport Courts Highly Satisfied
Auto Skills	Auto Skills NA/No experience with this option	Auto Skills Highly Dissatisfied	Auto Skills Dissatisfied	Auto Skills Neutral	Auto Skills Satisfied	Auto Skills Highly Satisfied
Bars/Lounges	Bars/Lounges NA/No experience with this option	Bars/Lounges Highly Dissatisfied	Bars/Lounges Dissatisfied	Bars/Lounges Neutral	Bars/Lounges Satisfied	Bars/Lounges Highly Satisfied
Better Opportunities for Single Soldiers (BOSS)/Single Soldier Programs	Better Opportunities for Single Soldiers (BOSS)/Single Soldier Programs NA/No experience with this option	Better Opportunities for Single Soldiers (BOSS)/Single Soldier Programs Highly Dissatisfied	Better Opportunities for Single Soldiers (BOSS)/Single Soldier Programs Dissatisfied	Better Opportunities for Single Soldiers (BOSS)/Single Soldier Programs Neutral	Better Opportunities for Single Soldiers (BOSS)/Single Soldier Programs Satisfied	Better Opportunities for Single Soldiers (BOSS)/Single Soldier Programs Highly Satisfied
Bowling	Bowling NA/No experience with this option	Bowling Highly Dissatisfied	Bowling Dissatisfied	Bowling Neutral	Bowling Satisfied	Bowling Highly Satisfied
Car Wash	Car Wash NA/No experience with this option	Car Wash Highly Dissatisfied	Car Wash Dissatisfied	Car Wash Neutral	Car Wash Satisfied	Car Wash Highly Satisfied
Catering/Community Activity Center	Catering/Community Activity Center NA/No experience with this option	Catering/Community Activity Center Highly Dissatisfied	Catering/Community Activity Center Dissatisfied	Catering/Community Activity Center Neutral	Catering/Community Activity Center Satisfied	Catering/Community Activity Center Highly Satisfied
Child Care	Child Care NA/No experience with this option	Child Care Highly Dissatisfied	Child Care Dissatisfied	Child Care Neutral	Child Care Satisfied	Child Care Highly Satisfied
Community Events/Festivals	Community Events/Festivals NA/No experience with this option	Community Events/Festivals Highly Dissatisfied	Community Events/Festivals Dissatisfied	Community Events/Festivals Neutral	Community Events/Festivals Satisfied	Community Events/Festivals Highly Satisfied
Family Activities	Family Activities NA/No experience with this option	Family Activities Highly Dissatisfied	Family Activities Dissatisfied	Family Activities Neutral	Family Activities Satisfied	Family Activities Highly Satisfied
Fitness Center	Fitness Center NA/No experience with this option	Fitness Center Highly Dissatisfied	Fitness Center Dissatisfied	Fitness Center Neutral	Fitness Center Satisfied	Fitness Center Highly Satisfied
Gaming/Slot Machines	Gaming/Slot Machines NA/No experience with this option	Gaming/Slot Machines Highly Dissatisfied	Gaming/Slot Machines Dissatisfied	Gaming/Slot Machines Neutral	Gaming/Slot Machines Satisfied	Gaming/Slot Machines Highly Satisfied
Golf (Rheinblick Golf Course)	Golf (Rheinblick Golf Course) NA/No experience with this option	Golf (Rheinblick Golf Course) Highly Dissatisfied	Golf (Rheinblick Golf Course) Dissatisfied	Golf (Rheinblick Golf Course) Neutral	Golf (Rheinblick Golf Course) Satisfied	Golf (Rheinblick Golf Course) Highly Satisfied
Hunting/Fishing/Sport Shooting	Hunting/Fishing/Sport Shooting NA/No experience with this option	Hunting/Fishing/Sport Shooting Highly Dissatisfied	Hunting/Fishing/Sport Shooting Dissatisfied	Hunting/Fishing/Sport Shooting Neutral	Hunting/Fishing/Sport Shooting Satisfied	Hunting/Fishing/Sport Shooting Highly Satisfied
Intramural Sports	Intramural Sports NA/No experience with this option	Intramural Sports Highly Dissatisfied	Intramural Sports Dissatisfied	Intramural Sports Neutral	Intramural Sports Satisfied	Intramural Sports Highly Satisfied
Library	Library NA/No experience with this option	Library Highly Dissatisfied	Library Dissatisfied	Library Neutral	Library Satisfied	Library Highly Satisfied
Outdoor Recreation	Outdoor Recreation NA/No experience with this option	Outdoor Recreation Highly Dissatisfied	Outdoor Recreation Dissatisfied	Outdoor Recreation Neutral	Outdoor Recreation Satisfied	Outdoor Recreation Highly Satisfied
Paintball	Paintball NA/No experience with this option	Paintball Highly Dissatisfied	Paintball Dissatisfied	Paintball Neutral	Paintball Satisfied	Paintball Highly Satisfied
Parks/Playgrounds	Parks/Playgrounds NA/No experience with this option	Parks/Playgrounds Highly Dissatisfied	Parks/Playgrounds Dissatisfied	Parks/Playgrounds Neutral	Parks/Playgrounds Satisfied	Parks/Playgrounds Highly Satisfied
Restaurants	Restaurants NA/No experience with this option	Restaurants Highly Dissatisfied	Restaurants Dissatisfied	Restaurants Neutral	Restaurants Satisfied	Restaurants Highly Satisfied
SKIES Classes	SKIES Classes NA/No experience with this option	SKIES Classes Highly Dissatisfied	SKIES Classes Dissatisfied	SKIES Classes Neutral	SKIES Classes Satisfied	SKIES Classes Highly Satisfied
Ticket Sales	Ticket Sales NA/No experience with this option	Ticket Sales Highly Dissatisfied	Ticket Sales Dissatisfied	Ticket Sales Neutral	Ticket Sales Satisfied	Ticket Sales Highly Satisfied
Trips and Tours	Trips and Tours NA/No experience with this option	Trips and Tours Highly Dissatisfied	Trips and Tours Dissatisfied	Trips and Tours Neutral	Trips and Tours Satisfied	Trips and Tours Highly Satisfied
UTAP/VAT Office	UTAP/VAT Office NA/No experience with this option	UTAP/VAT Office Highly Dissatisfied	UTAP/VAT Office Dissatisfied	UTAP/VAT Office Neutral	UTAP/VAT Office Satisfied	UTAP/VAT Office Highly Satisfied
Warrior Zone	Warrior Zone NA/No experience with this option	Warrior Zone Highly Dissatisfied	Warrior Zone Dissatisfied	Warrior Zone Neutral	Warrior Zone Satisfied	Warrior Zone Highly Satisfied
Wiesbaden Lodge	Wiesbaden Lodge NA/No experience with this option	Wiesbaden Lodge Highly Dissatisfied	Wiesbaden Lodge Dissatisfied	Wiesbaden Lodge Neutral	Wiesbaden Lodge Satisfied	Wiesbaden Lodge Highly Satisfied
Youth Programs	Youth Programs NA/No experience with this option	Youth Programs Highly Dissatisfied	Youth Programs Dissatisfied	Youth Programs Neutral	Youth Programs Satisfied	Youth Programs Highly Satisfied
Youth Sports	Youth Sports NA/No experience with this option	Youth Sports Highly Dissatisfied	Youth Sports Dissatisfied	Youth Sports Neutral	Youth Sports Satisfied	Youth Sports Highly Satisfied
Overall Satisfaction with USAG Wiesbaden Family and MWR	Overall Satisfaction with USAG Wiesbaden Family and MWR NA/No experience with this option	Overall Satisfaction with USAG Wiesbaden Family and MWR Highly Dissatisfied	Overall Satisfaction with USAG Wiesbaden Family and MWR Dissatisfied	Overall Satisfaction with USAG Wiesbaden Family and MWR Neutral	Overall Satisfaction with USAG Wiesbaden Family and MWR Satisfied	Overall Satisfaction with USAG Wiesbaden Family and MWR Highly Satisfied

Question Title

* 2. In terms of other places you have been stationed, how would you rate Family and MWR programs at USAG Wiesbaden?

Among the best (top 50%)

Among the worst (lower 50%)

I have no previous basis for comparison with Army Family and MWR programs

Question Title

* 3. Please indicate the top 5 (five) most important MWR programs to have at USAG Wiesbaden

Amelia Earhart Playhouse

Aquatics/Pools

Army Community Service

Arts and Crafts

Athletic Fields/Sport Courts

Auto Skills

Bars/Lounges

Better Opportunities for Single Soldiers (BOSS)/Single Soldier Programs

Bowling

Car Wash

Catering

Child Care

Community Activity Center

Community Events/Festivals

Family Activities

Fitness Center

Gaming/Slot Machines

Golf (Rheinblick Golf Course)

Hunting/Fishing/Sport Shooting

Intramural Sports

Library

Outdoor Recreation

Paintball

Parks/Playgrounds

Restaurants

SKIES Classes

Ticket Sales

Trips and Tours

UTAP/VAT Office

Warrior Zone

Wiesbaden Lodge

Youth-Only Programs

Youth Sports

Question Title

* 4. Please indicate the top 5 (five) ways you find out about Family and MWR events, classes and activities at USAG Wiesbaden

AFN Radio

AFN TV

Banners

Chain of command

Community Information Exchange

Discovery Guide magazine

Discover - Monthly electronic newsletter

Facebook

Find It Guide

Garrison Master Activities Calendar

Herald Union

Marquee outside the WEC

Outreach events (information tables, Host Nation Orientation)

Posters/flyers

School Newsletter

Smart Books (on countertops at MWR facilities)

Speaking with MWR staff

Stars & Stripes

Stripes "What's Up" Insert

Television screens at various facilities

Twitter

Websites (wiesbaden.armymwr.com or wiesbaden.army.mil)

Word of mouth from friends/family/acquaintances

Other (please specify)

Question Title

* 5. If AFN Radio was selected as one of your choices above. What time(s) do you most frequently listen to AFN?

6 - 10 a.m. Monday - Friday

10 a.m. - 2 p.m. Monday - Friday

2 - 6 p.m. Monday - Friday

After 6 p.m. during the week

On the weekends

Question Title

* 6. Please select other ways you'd like to receive information from us. Select all that apply

Announcements at the PX

Banner stands in high-traffic areas

Direct email with information that's of interest to you

Electronic outdoor marquees at high-traffic areas

Flyers to your residence

Instagram

MWR booth at high-traffic areas

MWR team that visits units

Text messages

Question Title

* 7. Please tell us any programs, events, services, trips/tours, area destinations or establishments you'd like to see provided by USAG Wiesbaden that are not currently available.

Question Title

* 1. Please indicate your level of satisfaction with each of the programs at USAG Wiesbaden

Question Title

* 2. In terms of other places you have been stationed, how would you rate Family and MWR programs at USAG Wiesbaden?

Question Title

* 3. Please indicate the top 5 (five) most important MWR programs to have at USAG Wiesbaden

Question Title

* 4. Please indicate the top 5 (five) ways you find out about Family and MWR events, classes and activities at USAG Wiesbaden

Question Title

* 5. If AFN Radio was selected as one of your choices above. What time(s) do you most frequently listen to AFN?

Question Title

* 6. Please select other ways you'd like to receive information from us. Select all that apply

Question Title

* 7. Please tell us any programs, events, services, trips/tours, area destinations or establishments you'd like to see provided by USAG Wiesbaden that are not currently available.

Question Title

* 8. Please provide us with any ideas you have for improving our existing programs, facilities and services.