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* 1. What was your involvement in the Wickham Street sewer upgrade work that was recently completed in the Brunswick Street Mall?

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* 2. When you were first told about the construction work, what level of inconvenience did you expect?

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* 3. How effective was the project team in managing the impacts associated with the construction work?

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* 4. Do you feel more or less positive about Queensland Urban Utilities now than before the sewer upgrade project?

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* 5. On a scale of 0 to 10 where 0 is not at all satisfied and 10 is very satisfied, how satisfied were you overall with the way in which Queensland Urban Utilities managed the work in the Brunswick Street Mall?

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* 6. What were the main reasons for your score of overall satisfaction?

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* 7. Thinking about the work conducted by Queensland Urban Utilities, please rate the following statements on a scale of 0 to 10 where 0 is poor and 10 is excellent: (Please circle rating for each statement)

  Poor
1 		2 3 4 5 6 7 8 9 Excellent
10
Their overall level of responsiveness in addressing your issue or concern
The professionalism of their staff / contractors overall
The overall professionalism of the contractors / field crew when they were working on site
Keeping you informed about the work
Provided notification about the work in a timely manner
Provided adequate information about the work and how it might affect you and your property / business

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* 8. If there’s one thing you could tell the CEO of Queensland Urban Utilities about your experience of the construction work and the way it was managed, what would it be?

 
 100% of survey complete.

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