Skip to content
Customer Survey
1.
How often do you visit the Westmoreland Public Library of Sumner County?
Every day
A few times a week
About once a week
A few times a month
Once a month
Less than once a month
Other (please specify)
None of the above
2.
What do you value most about the Westmoreland Public Library of Sumner County? Please consider our services, programs, and space in your response.
3.
How important are the following services to you? Please check one answer for each.
Very Important
Important
Neutral
Not Important
Very Important
Don't Know/Not Applicable
Overall, how important is the library to you and your family.
Very Important
Important
Neutral
Not Important
Very Important
Don't Know/Not Applicable
Borrowing materials
Very Important
Important
Neutral
Not Important
Very Important
Don't Know/Not Applicable
Reference and research assistance
Very Important
Important
Neutral
Not Important
Very Important
Don't Know/Not Applicable
Programs (Children’s, Teens, Adults, and Seniors)
Very Important
Important
Neutral
Not Important
Very Important
Don't Know/Not Applicable
Computers and printers
Very Important
Important
Neutral
Not Important
Very Important
Don't Know/Not Applicable
Help using computers
Very Important
Important
Neutral
Not Important
Very Important
Don't Know/Not Applicable
Study areas
Very Important
Important
Neutral
Not Important
Very Important
Don't Know/Not Applicable
Community meeting room
Very Important
Important
Neutral
Not Important
Very Important
Don't Know/Not Applicable
Free Wi-Fi
Very Important
Important
Neutral
Not Important
Very Important
Don't Know/Not Applicable
Inter-Library Loan
Very Important
Important
Neutral
Not Important
Very Important
Don't Know/Not Applicable
Online services (Libby, Hoopla, Creativebug)
Very Important
Important
Neutral
Not Important
Very Important
Don't Know/Not Applicable
Copying and scanning
Very Important
Important
Neutral
Not Important
Very Important
Don't Know/Not Applicable
Notary services
Very Important
Important
Neutral
Not Important
Very Important
Don't Know/Not Applicable
4.
In what ways could the Westmoreland Public Library of Sumner County improve its services, programs, or facilities?
5.
How does the Westmoreland Public Library of Sumner County benefit you and the community? Please share examples, if possible.
6.
How do you think the Westmoreland Public Library of Sumner County could assist you in your personal and professional life in the future?
7.
How do you typically find out about what’s happening at the Westmoreland Public Library of Sumner County? Please check all that apply.
Library website
Social media
Newspaper
Other (please specify)
Send me a copy of my responses via email
