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West Union Iowa Business Survey 2015
Page 1
33%
1.
What services does your business currently utilize? (Select all that apply)
Phone System
Toll Free Number
Internet
Web Hosting
Data Back Up
Cloud Services
VoIP
Long Distance
Cell Phones
Calling Features
Call Center Services
TV
Hosted PBX
T1
Security System
2.
Who is your provider for Local Phone Service?
CenturyLink
Mediacom
NA - Do not have local phone service
NA - Use cell phone(s) for local service
Other
Other (please specify)
3.
Who is your provider for Long Distance?
CenturyLink
Mediacom
VoIP
Other
NA - Do not have long distance
NA - Use cell phone(s) for long distance
Other (please specify)
4.
What is the primary type of Internet service you subscribe to at your business?
High-speed (DSL or Fiber)
Satellite
Wireless
Symmetrical Broadband
Special Circuit (T1)
Do not know
Cable (Cable Modem via Coax)
NA - Do not have Internet
5.
Who is your provider for Internet service?
CenturyLink
Mediacom
Alpine Communications
Exede (Satellite Internet)
My cellular/mobile provider
Other
Other (please specify)
6.
What length of time do you have remaining on your contract with your current Internet provider, if any?
Less than 1 year
More than 1 year, but less than 2 years
More than 2 years
No Contract
Do not know
Other
Other (please specify)
7.
How much are you paying monthly for Internet service?
$10 - $19
$20 - $29
$30 - $39
$40 - $49
$50 - $59
$60 - $69
$70 - $79
$80+
Other
Other (please specify)
8.
What Internet speed (download) do you currently subscribe to at your business?
1 - 3Mbps
4 - 6Mbps
7 - 10Mbps
11 - 14Mbps
15 - 20Mbps
21 - 30Mbps
31 - 40Mbps
41 - 50Mbps
Other
NA - Do not have Internet
Do not know
Other (please specify)
9.
How would you describe your typical experience when using the Internet at your business?
Frequently have to wait for pages to load or buffer
Occasionally see a slow down when multiple people are using it
Never have problems, it always seems fast enough
Other
Other (please specify)
10.
How important is Internet service to the daily operations of your business?
Very Important
Somewhat Important
Somewhat Unimportant
Very Unimportant
Not Applicable