Customer Satisfaction Survey Template Question Title * 1. Who performed your service ? Loz Joezy Amy Talisha Musical Hairdressers (please specify in box below) If musical hairdressers- Please specify OK Question Title * 2. How likely is it that you would recommend Hair + Salon to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 3. Overall, how satisfied or dissatisfied are you with Hair + Salon ? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 4. Which of the following words would you use to describe our services? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable OK Question Title * 5. How well do our services meet your needs? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 6. How would you rate the quality of the service? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 7. How responsive have we been to your questions or concerns about our products? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable OK Question Title * 8. How long have you been a customer of Salon? This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years I haven't made a purchase yet OK Question Title * 9. How likely are you to come and see us again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely If you answered not likely- Please tell us why- so we can improve in future OK Question Title * 10. Do you have any other comments, questions, or concerns? OK Question Title * 11. If you would like to leave your name please do so :) Thanks OK DONE
