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* 2. Overall, are you satisfied with each of the following library services?

  Satisfied Not satisfied Don't use service
Availability of physical items (books, DVDs, CDs, magazines)
Holds pickup 
Availability of eBooks and eMagazines for your computer or mobile device
Availability of audiobooks to listen to on your computer or mobile device
Downloading and streaming services (music, movies, etc.)
Online learning tools for homework and lifelong learning (education, employment and personal enrichment)
Quiet place to study, read or work
Library computers for internet access
Library Wi-Fi
Printing, copying and scanning
Programs, classes and events
Spaces to meet with others or have family time
Library staff assistance
Library website

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* 3. Overall, do you believe each of the following statements is true?

  Yes No Don't know/No opinion
eBooks and eMagazines are easy to check out for my computer or mobile device.
Audiobooks are easy to check out for my computer or mobile device.
Downloading and streaming services (music, movies, etc.) are easy to use.
Online learning tools for homework or lifelong learning are easy to find.
Programs, classes and events are offered at convenient times for me.
Library staff are friendly and helpful.
I can find what I need on the library website.
My library is open during hours that work for me.

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* 4. Please indicate how much you agree or disagree with these statements about the library.

  Strongly agree Somewhat agree Somewhat disagree Strongly disagree Don't know/Unsure
The library helps children and caregivers practice early literacy skills before kindergarten.
The library offers bilingual speakers opportunities to practice speaking in their second languages.
The library provides adults and students high quality information sources to support their learning objectives.
The library helps people maintain or develop a habit of reading for personal enjoyment.
The library helps people become comfortable and confident using digital technology.
The library helps people reach their employment goals.
The library helps people improve their health and wellness.
The library provides residents opportunities to get to know their community.
The library provides information that helps people engage in civic and political processes.
The library provides opportunities for civil discussion and debate.
The library provides good value for taxpayer dollars.

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* 5. Your home zip code

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* 6. Your age

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* 7. Your gender

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* 8. Ages of children living in your household (Check all that apply.)

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* 9. How do you prefer to hear about upcoming events, new services or other news about the library? (Check all that apply.)

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* 10. Please share any additional thoughts you have about library service or your responses above. Thank you for your time. Your feedback is important to us.

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