Utility Employment Needs Survey

Sponsored by the WaterWORKS! Committee

Thank you for assisting the WaterWORKS! committee with assessing employment needs for utilities across New England. Your answers will help in the development of resources for utilities to use as they face the growing number of retirements.

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* 1. Utility/town information:

Name of Person Completing Survey

Utility/Town Name

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number

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* 2. Type of utility and/or department:

Drinking Water Only

Clean Water Only

Both Drinking and Clean Water

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* 3. Number of Customers

<3,300

3,300 - 10,000

10,000 - 25,000

25,000 - 50,000

50,000 - 100,000

100,000+

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* 4. Is your system operated by an outside contractor?

Yes

If YES - please provide the name of the person/company that operates your utility:

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* 5. Number of full-time/technical field employees (do not include general and administrative employees):

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* 6. Do you share employees with other utilities/town departments?

Yes

If YES - how many employees do you share?

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* 7. How many of each type of full-time employees does your utility have?

Licensed Water Distribution Operators

Licensed Water Treatment Operators

Licensed Wastewater Treatment Operators

Laboratory Technician

Licensed Professional Engineers

Licensed Electricians

Operator-in-Training (OIT)

Meter/Cross Connection Technicians

Heavy Equipment Operators

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* 8. How many of the employees from question 7 (above) do you expect to retire in the next:

12 Months

1-3 Years

3-5 Years

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* 9. Do you hire and train employees who are unlicensed to become an "Operator in Training?"

Yes

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* 10. Do you provide internship or mentorship opportunities for operators at your utility/department? (I.E., would your organization be open to conducting an intern/mentor program that would allow high school and/or college students to learn more about the water profession?)

Yes

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* 11. How many licensed/full-time employees have you hired in the past:

12 Months

1-3 Years

3-5 Years

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* 12. Has your utility ever hired a summer intern?

Yes

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* 13. How did you advertise for your last full-time hire? (select all that apply)

Newspaper

Online

Trade Publication

Word of Mouth

Please provide which method had the most success in securing a new hire.

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* 14. What, if any, roadblocks have you encountered in your hiring process?

None

Other (please specify)