Walla Walla Coordinated Public Transit-Human Services Transportation Plan - Public Transportation Needs Survey

We are trying to provide better bus service and public transportation to the community. Please take this survey so we can understand how to help where you need to go. How can we help make your transportation experience better?

We are asking for your thoughts on public transportation services, particularly where there are gaps in service or barriers that limit your ability to effectively get where you need to go.

Thank you so much for your input!

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* 1. Where do you live? (Disclaimer: Address information will help us know how close the bus gets to your address)

Nearest Intersection

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* 2. How do you usually travel where you need to go? Check all that apply.

Walk

Bike

Drive myself

Uber or Lyft

Taxi

Wheelchair/Mobility device

Bus

Van Pool or carpool

Bus or van operated by a senior center or community organization

Dial a Ride

Get a ride with friend or family member

Other (please specify)

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* 3. What are your major trip purposes that require transportation services? Check all that apply.

Buying groceries

Work

Volunteer activities

Medical/Mental Health

Shopping

Senior center

School/Training

Connect to another transportation service like a bus or train

Visit friends and family

Recreation

Religious services

Not Applicable

Other (please specify)

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* 4. How many trips per week do you use these services?

	0	1-3	4-8	More than 8
Valley Transit/Valley Transit Plus	Valley Transit/Valley Transit Plus 0	Valley Transit/Valley Transit Plus 1-3	Valley Transit/Valley Transit Plus 4-8	Valley Transit/Valley Transit Plus More than 8
Columbia County Public Transportation	Columbia County Public Transportation 0	Columbia County Public Transportation 1-3	Columbia County Public Transportation 4-8	Columbia County Public Transportation More than 8
Grant County People Mover (Oregon)	Grant County People Mover (Oregon) 0	Grant County People Mover (Oregon) 1-3	Grant County People Mover (Oregon) 4-8	Grant County People Mover (Oregon) More than 8
Grape Line	Grape Line 0	Grape Line 1-3	Grape Line 4-8	Grape Line More than 8
Greyhound	Greyhound 0	Greyhound 1-3	Greyhound 4-8	Greyhound More than 8
Milton-Freewater Bus	Milton-Freewater Bus 0	Milton-Freewater Bus 1-3	Milton-Freewater Bus 4-8	Milton-Freewater Bus More than 8
Kayak Public Transit	Kayak Public Transit 0	Kayak Public Transit 1-3	Kayak Public Transit 4-8	Kayak Public Transit More than 8
Ben Franklin Transit	Ben Franklin Transit 0	Ben Franklin Transit 1-3	Ben Franklin Transit 4-8	Ben Franklin Transit More than 8
Amtrak	Amtrak 0	Amtrak 1-3	Amtrak 4-8	Amtrak More than 8

Other (please specify)

Question Title

* 5. Did you take more trips before COVID 19?

	Yes	No
Valley Transit/Valley Transit Plus	Valley Transit/Valley Transit Plus Yes	Valley Transit/Valley Transit Plus No
Columbia County Public Transportation	Columbia County Public Transportation Yes	Columbia County Public Transportation No
Grant County People Mover (Oregon)	Grant County People Mover (Oregon) Yes	Grant County People Mover (Oregon) No
Grape Line	Grape Line Yes	Grape Line No
Greyhound	Greyhound Yes	Greyhound No
Milton-Freewater Bus	Milton-Freewater Bus Yes	Milton-Freewater Bus No
Kayak Public Transit	Kayak Public Transit Yes	Kayak Public Transit No
Ben Franklin Transit	Ben Franklin Transit Yes	Ben Franklin Transit No
Amtrak	Amtrak Yes	Amtrak No

Other (please specify)

Question Title

* 6. Based on your experience, please tell us which of the following challenges you face when using transportation services? Check all that apply.

Bus doesn’t go where I need to go

Bus routes and schedules are confusing

COVID 19 concerns

Bus does not operate late enough in the evening

Bus does not operate on Saturdays

Bus does not operate on Sundays

Cost

Need a companion/care giver when traveling

No bus service or bus stop is too far from my house

Feel unsafe

An accessible vehicle isn’t always available

Bus takes too long

Weather

No safe walking or biking routes to bus stops

Path to bus stops is not accessible with mobility devices

Chronological/spatial barriers and gaps in transit connections

Lack of amenities (restrooms, shelters, benches)

Other (please specify)

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* 7. What would make you take public transportation more? Check all that apply.

More frequent bus service

Buses running earlier in the morning

Buses running later at night

Buses offer a faster trip

More weekend service

More comfortable bus stops

More convenient regional connections

More information to help me plan my trip

Better access to the bus stop (such as paths, sidewalks, crosswalks)

More local service in: (name community)

Other (please specify)

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* 8. Are you: (Check all that apply)

Employed full-time

Employed part-time

Retired

Visitor

Unemployed – seeking employment

Unemployed – not seeking employment

Retired

College Student

Middle/High School Student

Other (please specify)

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* 9. What is your age?

Under 17

18-22

23-34

35-49

50-64

65+

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* 10. What was your total household income last year?

$14,999 or under

$15,000-$29,999

$30,000-$49,999

$50,000-$74,999

$75,000-$99,999

$100,000 or more

Prefer not to say