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NVDC Customer Satisfaction Survey
Thank you for taking our survey...let's get started!
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1.
What is the Official Number (O/N) of your vessel?
(Required.)
2.
How would you rate NVDC's electronic application process?
INTUITIVE AND EASY TO USE
COULD USE SOME WORK
NOT EASY TO USE AT ALL
3.
Were you able to submit all required information, documents and payment the first time you used the application?
YES
NO
4.
If you answered 'No' to Q3, briefly describe the issue(s) you encountered.
5.
If you contacted our office, did our staff answer your questions and address your concerns?
Yes
No
6.
Do you feel your request was processed in a timely manner?
Yes
No
7.
How satisfied are you with the services you received?
Very Dissatisfied
1 star
Dissatisfied
2 stars
Neutral
3 stars
Satisfied
4 stars
Very Satisfied
5 stars
8.
What could we do to improve our vessel documentation services?
Current Progress,
0 of 8 answered
