Lampire Customer Satisfaction Survey 2017 Question Title * 1. Which Lampire products/services do you use? Blood, Sera, Plasma BSA Monoclonal Antibody Production Polyclonal Antibody Production Cell Culture Bags Antibodies (Primary, Secondary, Drugs of Abuse, etc.) Human Blood, Sera, Plasma Other (please specify) Question Title * 2. When was the last time you purchased products/services from Lampire? Question Title * 3. Were the products/services you purchased from Lampire delivered on-time? Yes No If No, please elaborate. Question Title * 4. Did the products/services you purchased from Lampire meet your specifications/expectations? Yes No If No, please explain why: Question Title * 5. How well did Lampire communicate with you regarding the products/services you purchased? Very Dissatisfied Somewhat Dissatisfied Satisfied Somewhat Satisfied Very Satisfied Very Dissatisfied Somewhat Dissatisfied Satisfied Somewhat Satisfied Very Satisfied Question Title * 6. How satisfied were you with your overall experience? Very Dissatisfied Somewhat Dissatisfied Satisfied Somewhat Satisfied Very Satisfied Very Dissatisfied Somewhat Dissatisfied Satisfied Somewhat Satisfied Very Satisfied Question Title * 7. Would you recommend Lampire to another colleague within your organization? Definitely Not Not Likely Not Sure Most Likely Definitely Definitely Not Not Likely Not Sure Most Likely Definitely Question Title * 8. When do you plan to purchase additional products/services from Lampire? Less than 1 month 3- 6 months 6- 9 months Other (please specify) Question Title * 9. Would you like Lampire to provide you assistance in placing this upcoming order? Yes No Question Title * 10. In an effort to continuously improve Lampire’s products/services, please provide any additional feedback regarding our performance in the field below: Name: Company: State: Country: Email: Phone: Additional Feedback: Done