Rogue Valley Growers & Crafters Market Customer Satisfaction Survey Question Title * 1. How long have you been a customer of RVGCM? This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years I haven't made a purchase yet Question Title * 2. What do you like most about RVGCM? Question Title * 3. In 2017, Medford Saturday Market will be at Hawthorne Park from May - October. How does this information affect you? Positively Negatively Not at all Other (please specify) Question Title * 4. Overall, how well does our website meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 5. How do you receive your news of current events? Social Media (Facebook, Twitter, Instagram - please specify below which, if one more than the other.) Print Media (newspapers, magazines) Radio (please specify channel below) Television (news, network, cable) Other (please specify) Other (please specify) Question Title * 6. How do you rate our elements of customer service? Needs Improvement Acceptable Good Great Excellent N/A Recognition - Do you feel appreciated? Recognition - Do you feel appreciated? Needs Improvement Recognition - Do you feel appreciated? Acceptable Recognition - Do you feel appreciated? Good Recognition - Do you feel appreciated? Great Recognition - Do you feel appreciated? Excellent Recognition - Do you feel appreciated? N/A Vendor Experience Vendor Experience Needs Improvement Vendor Experience Acceptable Vendor Experience Good Vendor Experience Great Vendor Experience Excellent Vendor Experience N/A Website Website Needs Improvement Website Acceptable Website Good Website Great Website Excellent Website N/A Resolution of Issues Resolution of Issues Needs Improvement Resolution of Issues Acceptable Resolution of Issues Good Resolution of Issues Great Resolution of Issues Excellent Resolution of Issues N/A Quick Response Time Quick Response Time Needs Improvement Quick Response Time Acceptable Quick Response Time Good Quick Response Time Great Quick Response Time Excellent Quick Response Time N/A Management Experience Management Experience Needs Improvement Management Experience Acceptable Management Experience Good Management Experience Great Management Experience Excellent Management Experience N/A Entertainment / Music Entertainment / Music Needs Improvement Entertainment / Music Acceptable Entertainment / Music Good Entertainment / Music Great Entertainment / Music Excellent Entertainment / Music N/A Accessibility - Ease of reaching us when you need us. Accessibility - Ease of reaching us when you need us. Needs Improvement Accessibility - Ease of reaching us when you need us. Acceptable Accessibility - Ease of reaching us when you need us. Good Accessibility - Ease of reaching us when you need us. Great Accessibility - Ease of reaching us when you need us. Excellent Accessibility - Ease of reaching us when you need us. N/A Special Events Special Events Needs Improvement Special Events Acceptable Special Events Good Special Events Great Special Events Excellent Special Events N/A Product Selection & Balance Product Selection & Balance Needs Improvement Product Selection & Balance Acceptable Product Selection & Balance Good Product Selection & Balance Great Product Selection & Balance Excellent Product Selection & Balance N/A Other (please specify) Question Title * 7. Do you have favorite vendors? If yes, please specify who and why. Question Title * 8. How likely is it that you would recommend RVGCM to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 9. Do you have any other comments, questions, or concerns? Done